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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Autotask PSA

    Score8.9 out of 10
    N/AAutotask PSA is designed as a complete IT Business Management Platform for MSPs, now from Datto (resulting from the Autotask merger with Datto in 2017).N/A

    Syncro

    Score9.7 out of 10
    N/ASyncro offers an Extended Monitoring and Management (XMM) platform for midsized MSPs and internal IT teams. The platform integrates RMM (endpoint management), professional services automation (PSA), and Microsoft 365 multi-tenant management to help organizations simplify operations, strengthen security, and scale.

    $139

    per month per user

    Pricing
    Autotask PSASyncro
    Editions & Modules
    No answers on this topic
    Core
    $139
    per month per user
    Team
    $189
    per month per user
    Offerings
    Pricing Offerings
    Autotask PSASyncro
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual payment.
    More Pricing Information
    Community Pulse
    Autotask PSASyncro
    Considered Both Products
    Kaseya
    Chose Autotask PSA
    We tested several solutions ranging from short-term trials to extended 6-month production runs and found the other solutions to lack what we needed. Autotask PSA was a more mature, thought-out, and developed product that had everything we needed in a single solution. Over the …
    Incentivized
    SyncroMSP Servably Inc
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Autotask PSASyncro
    Application Performance Management
    Comparison of Application Performance Management features of Datto Autotask PSA and Syncro
    Feature
    Datto Autotask PSA
    -
    Ratings
    Syncro
    8.0
    1 Ratings
    Virtualization monitoring00 Ratings7.01 Ratings
    IT Asset Discovery00 Ratings9.01 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Datto Autotask PSA and Syncro
    Feature
    Datto Autotask PSA
    -
    Ratings
    Syncro
    6.7
    1 Ratings
    Remote monitoring00 Ratings9.01 Ratings
    Network device monitoring00 Ratings7.01 Ratings
    Activity Monitoring00 Ratings4.01 Ratings
    Management Tasks
    Comparison of Management Tasks features of Datto Autotask PSA and Syncro
    Feature
    Datto Autotask PSA
    -
    Ratings
    Syncro
    9.0
    1 Ratings
    Patch Management00 Ratings9.01 Ratings
    Policy-based automation00 Ratings9.01 Ratings
    Remote Access
    Comparison of Remote Access features of Datto Autotask PSA and Syncro
    Feature
    Datto Autotask PSA
    -
    Ratings
    Syncro
    7.3
    1 Ratings
    Attended device access00 Ratings8.01 Ratings
    Unattended device access00 Ratings8.01 Ratings
    Multiple concurrent sessions00 Ratings6.01 Ratings
    User Ratings
    Autotask PSASyncro
    Likelihood to Recommend
    10.0
    (30 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (2 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.4
    (4 ratings)
    -
    (0 ratings)