DelightChat vs. Gorgias
| Product | Rating | Most Used By | Product Summary | Starting Price |
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DelightChat | N/A | N/A | A tool that works with Shopify and the WhatsApp API, and used to provide customer service and WhatsApp marketing, and to manage customer conversations from all channels on a single screen. Users can engage with customers over WhatsApp, assign conversations to multiple team members from a single WhatsApp API number. | $49 per month |
Gorgias | Score8.5 out of 10 | N/A | Gorgias is a Conversational AI platform for ecommerce used to drive sales and resolves support inquiries. Built for Shopify but featuring integrations for WooCommerce, BigCommerce, Magento, and PrestaShop. | $60 per month Up to 350 mothly tickets |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Discount available for annual billing. Additional cost for automated ticket handling. | ||||||||||||||
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| DelightChat | Gorgias | |
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| Likelihood to Recommend | - | 9.0 |
| Usability | - | 10.0 |