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DERDACK Enterprise Alert vs. xMatters

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DERDACK Enterprise Alert

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    German company Derdack offers Enterprise Alert, an IT alert management software solution, alerting operations teams working in IT, transportations, facilities, and other areas.N/A

    xMatters

    Score8.6 out of 10
    N/AxMatters is an IT alert management solution for enterprises. It is cloud-based incident management software that enables business processes or applications to trigger two-way communications (text, voice, email, SMS, etc.) during time-sensitive events.

    $9

    per month

    Pricing
    DERDACK Enterprise AlertxMatters
    Editions & Modules
    No answers on this topic
    Starter
    $9
    per user/per month
    Base
    $39
    per user/per month
    Free
    Free
    Advanced
    Contact for quote
    Offerings
    Pricing Offerings
    DERDACK Enterprise AlertxMatters
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    DERDACK Enterprise AlertxMatters
    Considered Both Products
    Derdack
    Chose DERDACK Enterprise Alert
    DERDACK Enterprise Alert is more modern, had a state-of-the-art GUI, and is easy to use/easy to implement. There is a choice of implementation (cloud or on-premise), and the total cost is lower.
    Incentivized
    Chose DERDACK Enterprise Alert
    Cost of ownership was more than double in more than five years.
    Incentivized
    Everbridge
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    DERDACK Enterprise AlertxMatters
    Likelihood to Recommend
    10.0
    (3 ratings)
    8.0
    (8 ratings)
    Usability
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    10.0
    (3 ratings)
    9.9
    (5 ratings)