Desk.com (discontinued) vs. Engage Live Sales Dashboard
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Desk.com (discontinued) | Score8.3 out of 10 | N/A | Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement. | N/A |
 Engage Live Sales Dashboard | Score10 out of 10 | Small Businesses (1-50 employees) | The Engage Live Sales Dashboard is an HTML5, browser-based interface that enables users to log into and initiate real-time sales with their web-based visitors, prospects, customers and partners. From this central location users can share their availability (online status), manage real-time conversations in text/audio/video, track conversations, and monitor performance analytics that help them sell more. Users can also add widgets to their website that empowers visitors with the tools to easily… | $7 per user |
| Desk.com (discontinued) | Engage Live Sales Dashboard | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | $199 per installation | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Desk.com (discontinued) | Engage Live Sales Dashboard | |
|---|---|---|
| Likelihood to Recommend | 8.2 | - |
| Likelihood to Renew | 8.4 | - |
| Usability | 8.3 | - |
| Availability | 1.0 | - |
| Performance | 10.0 | - |
| Support Rating | 8.2 | - |
| Implementation Rating | 10.0 | - |