Desk.com (discontinued) vs. monday service
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Desk.com (discontinued) | Score8.3 out of 10 | N/A | Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement. | N/A |
 monday service | N/A | N/A | monday service is monday.com's help desk solution, featuring a built-in AI agent used to resolve requests instantly with personalized solutions using ticket history and a knowledge base. | $87 per month 3 seats (minimum) |
| Desk.com (discontinued) | monday service | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | 18% discount for yearly billing on the Standard and Pro plans. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Desk.com (discontinued) | monday service | |
|---|---|---|
| Likelihood to Recommend | 8.2 | - |
| Likelihood to Renew | 8.4 | - |
| Usability | 8.3 | - |
| Availability | 1.0 | - |
| Performance | 10.0 | - |
| Support Rating | 8.2 | - |
| Implementation Rating | 10.0 | - |