Desk.com (discontinued) vs. Re:amaze
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Desk.com (discontinued) | Score8.3 out of 10 | N/A | Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement. | N/A |
 Re:amaze | N/A | N/A | Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses, now from GoDaddy since the June 2023 acquisition. | $29 per month per team member |
| Desk.com (discontinued) | Re:amaze | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | 5% discount for annual pricing. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Desk.com (discontinued) | Re:amaze | |
|---|---|---|
| Likelihood to Recommend | 8.2 | - |
| Likelihood to Renew | 8.4 | - |
| Usability | 8.3 | - |
| Availability | 1.0 | - |
| Performance | 10.0 | - |
| Support Rating | 8.2 | - |
| Implementation Rating | 10.0 | - |