Desk.com (discontinued) vs. Support.cc by 500apps
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Desk.com (discontinued) | Score8.3 out of 10 | N/A | Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement. | N/A |
 Support.cc by 500apps | N/A | N/A | Support.cc by 500apps is a helpdesk ticketing system that provides support for your customers. The tools are designed to improve customer satisfaction and to help you deal with issues from any channel: phone, email, text message, or social media like Facebook or Twitter. Support.cc provides a wide range of services and solutions to satisfy the needs of its customers, including help desk software, live chat, and knowledge base management. A centralized ticketing system keeps track of and… | $0 |
| Desk.com (discontinued) | Support.cc by 500apps | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | $14.99 per month per user | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Desk.com (discontinued) | Support.cc by 500apps | |
|---|---|---|
| Likelihood to Recommend | 8.2 | - |
| Likelihood to Renew | 8.4 | - |
| Usability | 8.3 | - |
| Availability | 1.0 | - |
| Performance | 10.0 | - |
| Support Rating | 8.2 | - |
| Implementation Rating | 10.0 | - |