Deskpro vs. Kayako
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Deskpro | N/A | N/A | Deskpro creates helpdesk software that provides support experiences for businesses across the globe, with the freedom to host the helpdesk in the Cloud or On-Premise. Founded in 2001, Deskpro has enabled thousands of companies to streamline their customer service operations and improve response times, resulting in a better customer experience. Deskpro's helpdesk software includes email, live chat, phone, and social media ticketing alongside… | $29 per month per user |
Kayako | Score6.9 out of 10 | N/A | Kayako is a help desk and customer support platform that helps businesses automate workflows, improve agent productivity, and deliver personalized customer experiences across email, chat, and social media. | $79 per month |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Incident and problem management |
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| Multi-Channel Help |
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| Deskpro | Kayako | |
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| Likelihood to Recommend | - | 1.0 |
| Likelihood to Renew | - | 7.8 |
| Usability | - | 10.0 |
| Availability | - | 7.5 |
| Support Rating | - | 2.1 |
| Implementation Rating | - | 9.0 |