Deskpro vs. osTicket
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Deskpro | N/A | N/A | Deskpro creates helpdesk software that provides support experiences for businesses across the globe, with the freedom to host the helpdesk in the Cloud or On-Premise. Founded in 2001, Deskpro has enabled thousands of companies to streamline their customer service operations and improve response times, resulting in a better customer experience. Deskpro's helpdesk software includes email, live chat, phone, and social media ticketing alongside… | $29 per month per user |
 osTicket | Score8 out of 10 | N/A | osTicket is an open-source help desk / ticketing platform that can create inquiries online, through email, and through phone calls. | $12 per month |
| Deskpro | osTicket | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Deskpro | osTicket | ||||||||||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| Deskpro | osTicket | |
|---|---|---|
| Likelihood to Recommend | - | 9.1 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 8.0 |
| Support Rating | - | 1.0 |
| Implementation Rating | - | 10.0 |