DeskRoll Remote Desktop vs. GLPI
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 DeskRoll Remote Desktop | Score9.5 out of 10 | N/A | DeskRoll was built to be easy to use by end-users and IT teams alike. It's browser-based, so users being helped do not need to install any applications on their local device; DeskRoll Remote Desktop Sharing requires only a small app on the remote (controlling) computer. DeskRoll guides users through setup and connection processes for 3 basic scenarios: providing remote assistance to a customer, configuring unattended remote access to a remote computer, or configuring unattended remote… | $8.25 per user/per month |
 GLPI | Score9.4 out of 10 | Mid-Size Companies (51-1,000 employees) | GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions. | $23 per IT agent/per month |
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| Entry-level Setup Fee | $3.25 per seat/per month | $1,200 per installation | ||||||||||||||
| Additional Details | With each license a user can configure unlimited remote computers to access from any location. Also, users can make unlimited parallel remote connections - each will open in a new browser tab. Users can pause and resume remote sessions. | Prices for on-premises support L.3 and editor´s guarantee depends on the number of IT agents and IT assets. The price for GLPI Network Cloud is unique price per IT agent/per month. IT assets are free of charge and unlimited on GLPI Network Cloud. End users are free of charge for both options. | ||||||||||||||
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| Remote Administration |
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| DeskRoll Remote Desktop | GLPI | |
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| Likelihood to Recommend | 7.0 | 9.0 |
| Usability | - | 9.0 |