TrustRadius: an HG Insights company

DeskRoll Remote Desktop vs. Remote Desktop Services

Save this comparison

Save this comparison

DeskRoll Remote Desktop

16 Reviews and Ratings

Remote Desktop Services

77 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DeskRoll Remote Desktop

    Score9.5 out of 10
    		N/ADeskRoll was built to be easy to use by end-users and IT teams alike. It's browser-based, so users being helped do not need to install any applications on their local device; DeskRoll Remote Desktop Sharing requires only a small app on the remote (controlling) computer. DeskRoll guides users through setup and connection processes for 3 basic scenarios: providing remote assistance to a customer, configuring unattended remote access to a remote computer, or configuring unattended remote…

    $8.25

    per user/per month

    Remote Desktop Services

    Score8.8 out of 10
    		N/ARemote Desktop Services from Microsoft is virtual desktop and remote user session technology.N/A
    Pricing
    DeskRoll Remote DesktopRemote Desktop Services
    Editions & Modules
    DeskRoll Lite
    $8.25
    per user/per month
    DeskRoll Pro 1 Month
    $29.95
    per seat
    DeskRoll Starter
    $39
    per user/per year
    DeskRoll Lite
    $99
    per user/per year
    DeskRoll Pro 1 Year
    $299.40
    per seat
    No answers on this topic
    Offerings
    Pricing Offerings
    DeskRoll Remote DesktopRemote Desktop Services
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup Fee$3.25 per seat/per monthNo setup fee
    Additional DetailsWith each license a user can configure unlimited remote computers to access from any location. Also, users can make unlimited parallel remote connections - each will open in a new browser tab. Users can pause and resume remote sessions.—
    More Pricing Information
    Features
    DeskRoll Remote DesktopRemote Desktop Services
    Remote Administration
    Comparison of Remote Administration features of DeskRoll Remote Desktop and Remote Desktop Services
    Feature
    DeskRoll Remote Desktop
    8.2
    2 Ratings
    Remote Desktop Services
    8.9
    3 Ratings
    Screen sharing8.02 Ratings9.33 Ratings
    File transfer8.02 Ratings9.33 Ratings
    Instant message7.01 Ratings00 Ratings
    Over-the-Internet remote session10.02 Ratings8.63 Ratings
    Initiate remote control from mobile8.01 Ratings10.02 Ratings
    Multi-platform remote control8.01 Ratings00 Ratings
    Secure remote access with Smart Card authentication00 Ratings8.01 Ratings
    Access to sleeping/powered-off computers00 Ratings8.01 Ratings
    Remote management of servers & workstations00 Ratings9.02 Ratings
    Remote Active Directory® management00 Ratings9.02 Ratings
    Centralized management dashboard00 Ratings9.02 Ratings
    Session record00 Ratings9.52 Ratings
    Monitoring and Alerts00 Ratings8.02 Ratings
    User Ratings
    DeskRoll Remote DesktopRemote Desktop Services
    Likelihood to Recommend
    7.0
    (2 ratings)
    9.3
    (17 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    6.6
    (2 ratings)
    Performance
    -
    (0 ratings)
    5.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    3.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)