BMC Helix Configuration Management Database (CMDB) vs. Device42

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BMC Helix CMDB
Score 10.0 out of 10
N/A
The BMC Helix Configuration Management Database (CMDB, formerly known as Atrium CMDB) is a configuration management database.N/A
Device42
Score 6.5 out of 10
N/A
Device42 is a comprehensive, agentless discovery system for Hybrid IT. Device42 can continuously discover, map, and optimize infrastructure and applications across data centers and cloud, in order to provide an accurate views of the IT ecosystem. Device42 intelligently groups discovered workloads by application affinities, so as to reduce the effort required to create move groups, capturing all communications. The vendor boasts customers in more than 60 countries including Global 2000…
$1,449
1-1K IPs
Pricing
BMC Helix Configuration Management Database (CMDB)Device42
Editions & Modules
No answers on this topic
Core 1-100 Devices
$1,449
1-1K IPs
Core 101-500 Devices
$2,999
1K-5K IPs
Core 501-1000 Devices
$4,999
5K-10K IPs
Core 1001-2500 Devices
$9,999
10K-25K IPs
Core 2500+ Devices
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25K+ IPs
Offerings
Pricing Offerings
BMC Helix CMDBDevice42
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing for each customer requesting a SaaS installation/deployment is negotiated on a case by case basis, and depends on many factors
More Pricing Information
Community Pulse
BMC Helix Configuration Management Database (CMDB)Device42
Considered Both Products
BMC Helix CMDB
Chose BMC Helix CMDB
Let's detect potential conflicts when multiple changes are scheduled for the same time. Understand what services are affected by the ticket you're working on. Automatically route tickets to the potential solver based on CMDB data. Retrieve detailed configuration data for the …
Chose BMC Helix CMDB
Run more effective CABs with accurate configuration and dependency data. Understand the impact of a change on other Infrastructure, applications, and services. Detect potential conflict when multiple changes are scheduled for the same time. Track and manage hardware, software, …
Chose BMC Helix CMDB
I didn't even know there was competion with BMC Atrium CMDB. I have been in the tech industry for sixteen plus years and I have never seen another product accomplish the task that BMC Atrium CMDB performs on a daily basis. Also BMC Atrium CMDB has been around longer than …
Chose BMC Helix CMDB
The number of workflows, escalations, processes built in the out of the box Remedy is outstanding. Trying to mimic/customize an open source, or even Remedyforce would cost more than implementing a vanilla Remedy.

We reviewed ServiceNow but we felt that in terms of an end-to-end …
Device42
Chose Device42
When we compare both Nlyte & Device42. The below are the advantages of Device42 which helped us to choose it.
1. Support is very much good in Device42.
2. It has lots of advanced features CMDB, DCIM, ITAM, IPAM etc.
Chose Device42
The mean features that we can talk is that Device42 is agentless, and the another software requires the agent instalation in every assets.
Chose Device42
Device42 is very easy to use, It's affordable, It's accessible making it the easiest to be accessed by majority of the clients.
Chose Device42
What I appreciate and love about Device42 is how everything links together from room layout,to server rack organisation,down to all VMs and Business applications. We are also able to get full value of our money and full visibility of our assets management process.
Chose Device42
I like the availability of highly trained support team,Simple and easy-to-use interface with a lot of pre-defined reports available to use and built-in dependency mapping diagram and topology. Its cost effective and more so time saving tool. I also love all the licencing …
Chose Device42
Brilliant for making informed decisions on the database. Excellent with SSL certification management. Terrific and fabulous with data warehousing. Impressive to collect and configuration of data from storage devices.
Chose Device42
It's super terrific with SSL certification management. Great to track cost on assets Excellent with data visualization.
Chose Device42
Impressive and incredible with automatic discovery of storage devices. It's easy to deploy and migrate to the cloud. Fantastic with making informed decisions through real-time reporting and data collection.
Chose Device42
1. Device42 provides Free Trial
2. Device42 has 24x7 support
3. Device42 has less price
Best Alternatives
BMC Helix Configuration Management Database (CMDB)Device42
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Freshservice
Freshservice
Score 8.7 out of 10
Microsoft System Center
Microsoft System Center
Score 9.0 out of 10
Enterprises
ServiceNow IT Operations Management
ServiceNow IT Operations Management
Score 9.0 out of 10
Microsoft System Center
Microsoft System Center
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BMC Helix Configuration Management Database (CMDB)Device42
Likelihood to Recommend
10.0
(0 ratings)
9.7
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
BMC Helix Configuration Management Database (CMDB)Device42
Likelihood to Recommend
Track and manage hardware, software, and cloud service configuration and relationship. Measure the success of your configuration management process and policy with predefined KPIs. Automatically populate and update CMBD minutes with BCM Helix Discovery, BMC Helix Client Management, and other connectors. Import and federate data from other sources with powerful Integra tools using a rich set of API.
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Device42 is very easy to use, configure and install on multiple devices without experiencing any technical or difficulty errors. Simple and effective User Interface that is very attractive and easy to navigate in search of any asset management data. like it offers variety of licensing models from which we can choose what we want.
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Pros
  • Atrium CMDB integration with Remedy and SmartIT are great! It's very simple to select an asset which is affected by a work ticket.
  • The storage capacity of information which can be saved into the CMDB is vast. It's not limited to IT based assets only.
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  • Device42 can discover physical and virtual servers as well as your network devices
  • Device42 can give resource utilization details like CPU, Memory and Storage
  • Device42 can give dependency mapping
  • Device42 can give inbound and outbound communication details
  • Device42 can create Affinity Groups (Move Groups)
  • Device42 can recommend the Cloud platform to which you can migrate your infrastructure.
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Cons
  • Better financial systems, depreciation, chargebacks, etc
  • Easier time to customize the forms
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  • UI/UX is not up to the standards.
  • Can't mass update everything.
  • No export option for the sub components that have changed linked to the device they are assigned to
  • Plugins options are limited
  • Sometimes randomly times out my login forcing me to log in again.
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Usability
Once you have an understanding of the many use cases that this software can meet, you will be able to tightly integrate this into a ticketing system which increases the ROI of the product tremendously.
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No answers on this topic
Alternatives Considered
Let's detect potential conflicts when multiple changes are scheduled for the same time. Understand what services are affected by the ticket you're working on. Automatically route tickets to the potential solver based on CMDB data. Retrieve detailed configuration data for the assets you are troubleshooting. Resolve tickets faster. It is highly scalable.
Read full review
When we compare both Nlyte & Device42. The below are the advantages of Device42 which helped us to choose it. 1. Support is very much good in Device42. 2. It has lots of advanced features CMDB, DCIM, ITAM, IPAM etc. 3. It helps in documenting unlike manual & tedious process. 4. It helps us to remove the spreadsheet method for tracking with advanced reporting
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Return on Investment
  • A properly maintained CMDB can save you large dollar amount when it comes to compliance, theft and replacements.
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  • We use it for the mass updates. Because of which we save lots of time
  • It helps in making everything documented
  • With this system you can get any information about the location of the device, connected cables, additional information and statuses.
  • Inventory Management
Read full review
ScreenShots

Device42 Screenshots

Screenshot of Drag and drop room layoutsScreenshot of Super easy search