TrustRadius: an HG Insights company

Remote Desktop Manager vs. LogMeIn Rescue

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Remote Desktop Manager

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Remote Desktop Manager (RDM) from Canadian software company Devolutions is a remote administration and credential management tool for securely centralizing multiple remote connections and sensitive data.

    $20

    per month per user

    LogMeIn Rescue

    Score8.7 out of 10
    N/ALogMeIn Rescue is a remote support solution for PCs, Macs, and mobile devices. LogMeIn Rescue is designed to help IT teams to offer fast technical support and ensure a secure remote support session for both the IT professional and the end user. From small teams of IT helpdesk technicians to enterprise-level organizations, LogMeIn Rescue…

    $1,299

    per year

    Pricing
    Remote Desktop ManagerLogMeIn Rescue
    Editions & Modules
    Team Remote Access Management
    $20
    per month per user
    Starter
    $25
    per month per user, up to 5 users
    Team Remote Connection Management
    $30
    per month per user
    Team Privileged Access Management
    $50
    per month per user
    Enterprise
    Contact Sales
    Unlimited Users, Multiple Sites, Worldwide
    Platinum
    Contact Sales
    Unlimited Users, Multiple Sites, Worldwide
    No answers on this topic
    Offerings
    Pricing Offerings
    Remote Desktop ManagerLogMeIn Rescue
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Remote Desktop ManagerLogMeIn Rescue
    Considered Both Products
    Devolutions
    No answer on this topic
    GoTo (formerly LogMeIn)
    Chose LogMeIn Rescue
    This product was in place upon my arrival at the company and have found no reason to ever research or test an alternative. Should I ever leave for another company and a product like this is needed this will be my first choice.
    Incentivized
    Chose LogMeIn Rescue
    I think I covered this in my other responses.
    Incentivized
    Chose LogMeIn Rescue
    Rescue is faster for sure and is very stable. I do like the ability to use Splashtop from my phone/tablet if I have to.
    LogMein provides easy way to connect with your end-user and provided needed assistance, other do the same but this is a much better solution in my view.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Remote Desktop ManagerLogMeIn Rescue
    Remote Administration
    Comparison of Remote Administration features of Remote Desktop Manager and LogMeIn Rescue
    Feature
    Remote Desktop Manager
    9.3
    47 Ratings
    LogMeIn Rescue
    6.9
    194 Ratings
    Screen sharing10.024 Ratings8.4187 Ratings
    File transfer9.731 Ratings7.0176 Ratings
    Instant message9.01 Ratings9.5114 Ratings
    Secure remote access with Smart Card authentication10.017 Ratings7.338 Ratings
    Access to sleeping/powered-off computers8.75 Ratings5.457 Ratings
    Over-the-Internet remote session8.841 Ratings8.3188 Ratings
    Initiate remote control from mobile10.023 Ratings5.659 Ratings
    Remote management of servers & workstations10.045 Ratings5.588 Ratings
    Remote Active Directory® management9.320 Ratings7.644 Ratings
    Centralized management dashboard8.838 Ratings5.968 Ratings
    Session record7.019 Ratings7.5133 Ratings
    Annotations10.026 Ratings6.759 Ratings
    Monitoring and Alerts9.015 Ratings6.494 Ratings
    Multi-platform remote control9.337 Ratings6.2139 Ratings
    User Ratings
    Remote Desktop ManagerLogMeIn Rescue
    Likelihood to Recommend
    9.6
    (47 ratings)
    8.1
    (211 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    7.9
    (22 ratings)
    Usability
    10.0
    (5 ratings)
    8.3
    (64 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    9.0
    (7 ratings)
    9.1
    (39 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)