Invited by the Vendor
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Remote Desktop Manager | Score9 out of 10 | Mid-Size Companies (51-1,000 employees) | Remote Desktop Manager (RDM) from Canadian software company Devolutions is a remote administration and credential management tool for securely centralizing multiple remote connections and sensitive data. | $20 per month per user |
LogMeIn Rescue | Score8.7 out of 10 | N/A | LogMeIn Rescue is a remote support solution for PCs, Macs, and mobile devices. LogMeIn Rescue is designed to help IT teams to offer fast technical support and ensure a secure remote support session for both the IT professional and the end user. From small teams of IT helpdesk technicians to enterprise-level organizations, LogMeIn Rescue… | $1,299 per year |
| Remote Desktop Manager | LogMeIn Rescue | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Remote Desktop Manager | LogMeIn Rescue | |
|---|---|---|
| Considered Both Products | No answer on this topic | |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Remote Desktop Manager | LogMeIn Rescue | ||||||||||||||||||||||||||||||||||||||||||||||
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| Remote Administration |
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| Remote Desktop Manager | LogMeIn Rescue | |
|---|---|---|
| Likelihood to Recommend | 9.6 | 8.1 |
| Likelihood to Renew | 9.1 | 7.9 |
| Usability | 10.0 | 8.3 |
| Availability | - | 9.1 |
| Performance | - | 9.1 |
| Support Rating | 9.0 | 9.1 |
| Implementation Rating | 9.1 | 9.0 |
| Configurability | - | 8.2 |
| Product Scalability | - | 9.1 |