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Remote Desktop Manager vs. Remote Desktop Services

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Remote Desktop Manager

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Remote Desktop Manager (RDM) from Canadian software company Devolutions is a remote administration and credential management tool for securely centralizing multiple remote connections and sensitive data.

    $20

    per month per user

    Remote Desktop Services

    Score8.8 out of 10
    N/ARemote Desktop Services from Microsoft is virtual desktop and remote user session technology.N/A
    Pricing
    Remote Desktop ManagerRemote Desktop Services
    Editions & Modules
    Team Remote Access Management
    $20
    per month per user
    Starter
    $25
    per month per user, up to 5 users
    Team Remote Connection Management
    $30
    per month per user
    Team Privileged Access Management
    $50
    per month per user
    Enterprise
    Contact Sales
    Unlimited Users, Multiple Sites, Worldwide
    Platinum
    Contact Sales
    Unlimited Users, Multiple Sites, Worldwide
    No answers on this topic
    Offerings
    Pricing Offerings
    Remote Desktop ManagerRemote Desktop Services
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Remote Desktop ManagerRemote Desktop Services
    Considered Both Products
    Devolutions
    Chose Remote Desktop Manager
    Managing by IP Address or Hostname.
    Accessing devices secured by Security protocol as SSH and HTTPS.
    managing more than device with ease.
    Incentivized
    Chose Remote Desktop Manager
    VisionApp is not in the list. This is the application we used before we got introduced to RDM. VisionApp was great but it did not have the same features as RDM did. Perhaps VisionApp has had some updates but we haven't found any reason to switch applications again.
    Incentivized
    Chose Remote Desktop Manager
    Remote Desktop Manager was the best product and most useful when compared to the others we used/tested. There are so many more features available within the product, as well as a low entry point from a cost perspective. None of the other products met our needs fully.
    Incentivized
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Remote Desktop ManagerRemote Desktop Services
    Remote Administration
    Comparison of Remote Administration features of Remote Desktop Manager and Remote Desktop Services
    Feature
    Remote Desktop Manager
    9.3
    47 Ratings
    Remote Desktop Services
    8.9
    3 Ratings
    Screen sharing10.024 Ratings9.33 Ratings
    File transfer9.731 Ratings9.33 Ratings
    Instant message9.01 Ratings00 Ratings
    Secure remote access with Smart Card authentication10.017 Ratings8.01 Ratings
    Access to sleeping/powered-off computers8.75 Ratings8.01 Ratings
    Over-the-Internet remote session8.841 Ratings8.63 Ratings
    Initiate remote control from mobile10.023 Ratings10.02 Ratings
    Remote management of servers & workstations10.045 Ratings9.02 Ratings
    Remote Active Directory® management9.320 Ratings9.02 Ratings
    Centralized management dashboard8.838 Ratings9.02 Ratings
    Session record7.019 Ratings9.52 Ratings
    Annotations10.026 Ratings00 Ratings
    Monitoring and Alerts9.015 Ratings8.02 Ratings
    Multi-platform remote control9.337 Ratings00 Ratings
    User Ratings
    Remote Desktop ManagerRemote Desktop Services
    Likelihood to Recommend
    9.6
    (47 ratings)
    9.3
    (17 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    6.0
    (1 ratings)
    Usability
    10.0
    (5 ratings)
    6.6
    (2 ratings)
    Performance
    -
    (0 ratings)
    5.0
    (1 ratings)
    Support Rating
    9.0
    (7 ratings)
    3.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)