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DialedIn vs. Dialpad Connect

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DialedIn

5 Reviews and Ratings

Dialpad Connect

498 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DialedIn

    Score1.6 out of 10
    		N/ADialedIn's (formerly ChaseData) cloud-based Call Center as a Service software provides provides seven automated dialing modes (including predictive, progressive, and TCPA compliant preview mode), skills-based ACD, and IVR, combined in one suite that integrates with third-party applications.

    $495

    per month for 5 users (minimum)

    Dialpad Connect

    Score8.1 out of 10
    		N/ADialpad Connect is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface.

    $27

    per month

    Pricing
    DialedInDialpad Connect
    Editions & Modules
    Enterprise Plus (200+ Users)
    $35
    per month per user
    Enterprise (100-199 Users)
    $49
    per month per user
    Professional (50-99 Users)
    $79
    per month per user
    Small Business (5-49 Users)
    $99
    per month per user
    Standard
    $27
    per month per user
    Pro
    $35
    per month per user
    Enterprise
    Contact sales team
    per user/per month
    Offerings
    Pricing Offerings
    DialedInDialpad Connect
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsDiscount available for annual commitment.—
    More Pricing Information
    Features
    DialedInDialpad Connect
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of DialedIn and Dialpad Connect
    Feature
    DialedIn
    -
    Ratings
    Dialpad Connect
    8.3
    62 Ratings
    High quality audio00 Ratings8.461 Ratings
    High quality video00 Ratings8.236 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of DialedIn and Dialpad Connect
    Feature
    DialedIn
    -
    Ratings
    Dialpad Connect
    7.9
    26 Ratings
    Desktop sharing00 Ratings7.926 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of DialedIn and Dialpad Connect
    Feature
    DialedIn
    -
    Ratings
    Dialpad Connect
    8.3
    37 Ratings
    Calendar integration00 Ratings8.431 Ratings
    Meeting initiation00 Ratings7.927 Ratings
    Record meetings / events00 Ratings8.731 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of DialedIn and Dialpad Connect
    Feature
    DialedIn
    -
    Ratings
    Dialpad Connect
    8.2
    20 Ratings
    Live chat00 Ratings8.220 Ratings
    Online Events Security
    Comparison of Online Events Security features of DialedIn and Dialpad Connect
    Feature
    DialedIn
    -
    Ratings
    Dialpad Connect
    8.0
    35 Ratings
    User authentication00 Ratings7.828 Ratings
    Participant roles & permissions00 Ratings8.233 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of DialedIn and Dialpad Connect
    Feature
    DialedIn
    -
    Ratings
    Dialpad Connect
    8.2
    56 Ratings
    Hosted PBX00 Ratings8.227 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings7.833 Ratings
    Directory of employee names00 Ratings8.752 Ratings
    Call Management
    Comparison of Call Management features of DialedIn and Dialpad Connect
    Feature
    DialedIn
    -
    Ratings
    Dialpad Connect
    8.3
    68 Ratings
    Answering rules00 Ratings8.956 Ratings
    Call recording00 Ratings7.562 Ratings
    Call park00 Ratings8.445 Ratings
    Call screening00 Ratings8.651 Ratings
    Message alerts00 Ratings8.763 Ratings
    Business SMS/External Messaging00 Ratings8.755 Ratings
    Online Fax00 Ratings7.416 Ratings
    Voicemail Transcription00 Ratings8.364 Ratings
    Mobile apps
    Comparison of Mobile apps features of DialedIn and Dialpad Connect
    Feature
    DialedIn
    -
    Ratings
    Dialpad Connect
    7.7
    57 Ratings
    Mobile app for iOS00 Ratings7.737 Ratings
    Mobile app for Android00 Ratings7.733 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of DialedIn and Dialpad Connect
    Feature
    DialedIn
    -
    Ratings
    Dialpad Connect
    7.9
    49 Ratings
    Centralized communications management00 Ratings8.239 Ratings
    Team messaging00 Ratings8.135 Ratings
    Team document sharing00 Ratings7.721 Ratings
    Call and meeting analytics00 Ratings7.839 Ratings
    User Ratings
    DialedInDialpad Connect
    Likelihood to Recommend
    9.0
    (2 ratings)
    7.6
    (291 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.9
    (10 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (46 ratings)
    Availability
    -
    (0 ratings)
    8.3
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (57 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.4
    (6 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.7
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.9
    (4 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (2 ratings)