DialedIn vs. PhoneBurner
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
DialedIn | Score1.6 out of 10 | N/A | DialedIn's (formerly ChaseData) cloud-based Call Center as a Service software provides provides seven automated dialing modes (including predictive, progressive, and TCPA compliant preview mode), skills-based ACD, and IVR, combined in one suite that integrates with third-party applications. | $495 per month for 5 users (minimum) |
PhoneBurner | Score8 out of 10 | Small Businesses (1-50 employees) | PhoneBurner is an automatic phone dialing system. It provides the ability to load a list of contacts and includes a built-in contact manager. It allows users to record a voicemail message and to choose which contacts to call. | $165 per month per user |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
| Additional Details | Discount available for annual commitment. | 15% discount available with an annual contract. No setup fees. No per minutes fees. No credit card free trial. Admin account is free unless engaged in dialing. | ||||||||||||||
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| Preview Dialer |
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| Core Dialer |
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| Call Follow-up and Quality Assurance |
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| DialedIn | PhoneBurner | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 6.5 |
| Usability | - | 9.3 |
| Support Rating | - | 8.6 |