DialedIn vs. RingEX
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
DialedIn | Score1.6 out of 10 | N/A | DialedIn's (formerly ChaseData) cloud-based Call Center as a Service software provides provides seven automated dialing modes (including predictive, progressive, and TCPA compliant preview mode), skills-based ACD, and IVR, combined in one suite that integrates with third-party applications. | $495 per month for 5 users (minimum) |
RingEX | Score8.6 out of 10 | N/A | RingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis. | $19.99 per month |
| DialedIn | RingEX | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
| Additional Details | Discount available for annual commitment. | Pricing above is per/month paid annually. Pricing increases when paid monthly. Essentials - $29.99/month (paid monthly) Standard - $37.99/month (paid monthly) Premium - $44.99/month (paid monthly) Ultimate - $59.99/month (paid monthly) | ||||||||||||||
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| DialedIn | RingEX | |||||||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| DialedIn | RingEX | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 8.5 |
| Likelihood to Renew | - | 8.9 |
| Usability | - | 8.7 |
| Availability | - | 9.3 |
| Performance | - | 8.0 |
| Support Rating | - | 5.3 |
| In-Person Training | - | 7.3 |
| Implementation Rating | - | 8.1 |
| Configurability | - | 7.0 |
| Contract Terms and Pricing Model | - | 1.0 |
| Ease of integration | - | 9.0 |
| Product Scalability | - | 10.0 |
| Professional Services | - | 1.0 |
| Vendor post-sale | - | 4.0 |
| Vendor pre-sale | - | 8.0 |