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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    RingEX

    Score8.6 out of 10
    N/ARingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.

    $19.99

    per month

    Pricing
    RingEX
    Editions & Modules
    Essentials (up to 20 users)
    $19.99
    per user/per month
    Standard
    $27.99
    per user/per month
    Premium
    $34.99
    per user/per month
    Ultimate
    $49.99
    per user/per month
    Offerings
    Pricing Offerings
    RingEX
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsPricing above is per/month paid annually. Pricing increases when paid monthly. Essentials - $29.99/month (paid monthly) Standard - $37.99/month (paid monthly) Premium - $44.99/month (paid monthly) Ultimate - $59.99/month (paid monthly)
    More Pricing Information
    Community Pulse
    RingEX
    Considered Both Products
    RingCentral
    Chose RingEX
    We switched from GoTo's platform with pieces of Teams. At that time, the complexity and difficulty of integrating all of the features and connecting them to get a simple platform that was stable and easy to train weren't available elsewhere.
    Incentivized
    Chose RingEX
    RingEX provides better service and features at a competitive price. There really is no comparison between the two solutions. Spectrum Business gives us reliable land line phone service with multiple lines and reliable business internet. Adding new lines is a physical experience …
    Incentivized
    Chose RingEX
    RingEX overall is significantly better than Kixie. It's more reliable, has better features, and is significantly easier to use. Higher cost, but at the end of the day, telephony is one of the most important aspects of my business, and not one where cutting costs is the top …
    Incentivized
    Chose RingEX
    Ooma is terrific and has a very reasonable price point, but doesn't scale the way we needed. MiCloud was a terribly complicated and unreliable service when we used it. RingEX has offered the functionality that we need for our entire staff and has been reliable.
    Incentivized
    Chose RingEX
    RingEX sales team was the most responsive team. Zoom was not as mature and did not have a fax solution like RingEX had. 8x8 sales process was a disaster and their finance team began billing us during the sales process as if we were a customer. We could tell 8x8 didn't focus on …
    Incentivized
    Chose RingEX
    Before landing on RingEX, I took recommendations from other business partners as well as searched reviews online in order to understand the pros and cons of other options. I preferred the cost point of other options, but committed to RingEX because the functionality and package …
    Incentivized
    Chose RingEX
    N/A
    Incentivized
    Chose RingEX
    They are cheaper. I prefer a dialpad over Ring any day.
    Incentivized
    Chose RingEX
    There is a more reliable connection and communication. The dashboard is easier to use, and the reports that can be generated are more in tune with our business needs. It is easy to review calls and pull them, which was much harder with Vonage.
    Incentivized
    Chose RingEX
    Better. The Kixie system is cheaper, but it is such a pain to use and interact with. often have audio issues, tech issues, etc. RingEX is far superior, although the price is certainly higher. I needed something reliable, so RingEX was the move.
    Incentivized
    Chose RingEX
    We didn’t have nearly enough options or automated voice options with Google. RingEX focuses solely on communication and excelled at it, such a robust software.
    Incentivized
    Chose RingEX
    Nextiva's service did not always work. Calls sometimes did not come through or go out. Their customer service team was not quick at solving issues. The app was glitchy and did not always allow you to login. I have never had an issue like this with RingEX.
    Incentivized
    Chose RingEX
    Prior we had been using business lines at my firm, so this is my first experience with a web-based phone app.
    Incentivized
    Chose RingEX
    This was a solution that we could not only use in house as our primary VOIP service, but we could also support and resell to our member offices. The cost savings and deals that RingEX will work out to win new business has been a major win for both ourselves and our customers.
    Incentivized
    Chose RingEX
    We received quotations for 9 solutions (including RingCentral) but overall, whilst not the cheapest solution, RingCentral came out on top for value for money, without compromising on features & accessability/ease of use.

    Other than NFON, we also looked at other solutions, …
    Incentivized
    Chose RingEX
    RingEX is more expensive, but the increased reliability was worth it for us. We also liked the support experience better on RingEX.
    Incentivized
    Chose RingEX
    I haven't used Vonage in a while, but we never had issues with it and we've had several issues with RingEX. This could be based on how the franchisor has chosen to implement the product.
    Incentivized
    Chose RingEX
    Good application with a lot of integration.
    Incentivized
    Chose RingEX
    RingEX beat Fuze in every single department: cost, function, reliability, features. It is more stable than Microsoft Teams although not as widely adopted only because it's not Microsoft. 8x8 while a decent platform, just was not as "mature" in its application as RingEX. We …
    Incentivized
    Chose RingEX
    The reporting part and the easy implementation, as well as the support provided convinced us to make the transition and improve the services provided. A very important part is the data where we must support our decisions, without easy to download or create reports, it was all a …
    Incentivized
    Chose RingEX
    We ultimately chose to go with RingEX because of their unified interface. At the time that we purchased their service, there wasn't another software that did exactly what RingEX does.
    Incentivized
    Chose RingEX
    this is the best
    Incentivized
    Chose RingEX
    During the tender process, we met with several other vendors. During this phase, we realized that RingEX was the only vendor we were investigating, and it was its own telecom provider – instead of offering phone software running on someone else’s network. So, we figured, ‘Why …
    Incentivized
    Chose RingEX
    RingEX provided a more cost effective and complete solution than the competitors we evaluated. Reliability and call quality was of paramount concern for us. RingEX provided a higher level of reliability than many of the competitors we evaluated.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    RingEX
    Cloud PBX
    Comparison of Cloud PBX features of RingEX
    Feature
    RingEX
    8.5
    160 Ratings
    Hosted PBX8.487 Ratings
    Multi-level Interactive Voice Response (IVR)8.0118 Ratings
    User templates8.4109 Ratings
    Call reports8.6144 Ratings
    Directory of employee names9.3143 Ratings
    Call Management
    Comparison of Call Management features of RingEX
    Feature
    RingEX
    8.8
    169 Ratings
    Answering rules8.7154 Ratings
    Call recording9.2143 Ratings
    Call park8.5123 Ratings
    Call screening8.5134 Ratings
    Message alerts9.1159 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of RingEX
    Feature
    RingEX
    8.9
    145 Ratings
    Video conferencing8.8110 Ratings
    Audio conferencing9.4125 Ratings
    Video screen sharing8.380 Ratings
    Instant messaging9.398 Ratings
    Mobile apps
    Comparison of Mobile apps features of RingEX
    Feature
    RingEX
    9.3
    146 Ratings
    Mobile app for iOS9.2128 Ratings
    Mobile app for Android9.3110 Ratings
    User Ratings
    RingEX
    Likelihood to Recommend
    8.5
    (180 ratings)
    Likelihood to Renew
    8.9
    (15 ratings)
    Usability
    8.7
    (11 ratings)
    Availability
    9.3
    (110 ratings)
    Performance
    8.0
    (2 ratings)
    Support Rating
    5.3
    (28 ratings)
    In-Person Training
    7.3
    (1 ratings)
    Implementation Rating
    8.1
    (6 ratings)
    Configurability
    7.0
    (1 ratings)
    Contract Terms and Pricing Model
    1.0
    (1 ratings)
    Ease of integration
    9.0
    (1 ratings)
    Product Scalability
    10.0
    (2 ratings)
    Professional Services
    1.0
    (1 ratings)
    Vendor post-sale
    4.0
    (1 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)