Dialpad Connect vs. Intermedia Unite

Dialpad Connect

498 Reviews and Ratings

Intermedia Unite

8 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Dialpad Connect	Score8.1 out of 10	N/A	Dialpad Connect is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface.	$27 per month
Intermedia Unite	Score8 out of 10	N/A	Intermedia Unite is a unified communications option and collaboration platform for SMBs, providing a PBX phone system, vide and web conferencing with screen sharing, chat, and file management and sharing.	$15.99 per month per user

Pricing

Dialpad Connect

Intermedia Unite

Standard: $27
per month per user
Pro: $35
per month per user
Enterprise: Contact sales team
per user/per month

Unite For Teams: $15.99
per month per user
Unite With Teams: $22.99
per month per user
Unite Pro: $27.99
per month per user
Unite Enterprise: $32.99
per month per user

Pricing Offerings
Dialpad Connect	Intermedia Unite
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

—

Intermedia Unite helps employees to be more productive and collaborative, increasing efficiency and decreasing the costs of expensive on-premises systems.

Community Pulse
Key User Insights
	Dialpad Connect	Intermedia Unite
Considered Both Products	Dialpad Stephanie Sava Network Administartor/Phone System Administrator in Information Technology at White-Wilson Medical Center (Hospital & Health Care, 201-500 employees) Chose Dialpad Connect Dialpad checked all the boxes for us, from Integration capabilities to being a single pane of glass for both the admin and end user. The other products were varied in what they offered vs what we were looking for. Some had features we liked, but didn't like the overall look or … Incentivized Helpful?	Intermedia No answer on this topic
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Dialpad Connect

Intermedia Unite

Comparison of Performance & Compatibility of Online Events Software features of Dialpad Connect and Intermedia Unite
Feature	Dialpad Connect 8.3 62 Ratings	Intermedia Unite - Ratings
High quality audio	8.461 Ratings	00 Ratings
High quality video	8.236 Ratings	00 Ratings

Comparison of Online Meetings / Events features of Dialpad Connect and Intermedia Unite
Feature	Dialpad Connect 8.3 37 Ratings	Intermedia Unite - Ratings
Calendar integration	8.431 Ratings	00 Ratings
Meeting initiation	7.927 Ratings	00 Ratings
Record meetings / events	8.731 Ratings	00 Ratings

Comparison of Online Events Collaboration features of Dialpad Connect and Intermedia Unite
Feature	Dialpad Connect 8.2 20 Ratings	Intermedia Unite - Ratings
Live chat	8.220 Ratings	00 Ratings

Comparison of Online Events Security features of Dialpad Connect and Intermedia Unite
Feature	Dialpad Connect 8.0 35 Ratings	Intermedia Unite - Ratings
User authentication	7.828 Ratings	00 Ratings
Participant roles & permissions	8.233 Ratings	00 Ratings

Comparison of Cloud PBX features of Dialpad Connect and Intermedia Unite
Feature	Dialpad Connect 8.2 56 Ratings	Intermedia Unite - Ratings
Hosted PBX	8.227 Ratings	00 Ratings
Multi-level Interactive Voice Response (IVR)	7.833 Ratings	00 Ratings
Directory of employee names	8.752 Ratings	00 Ratings

Comparison of Call Management features of Dialpad Connect and Intermedia Unite
Feature	Dialpad Connect 8.3 68 Ratings	Intermedia Unite - Ratings
Answering rules	8.956 Ratings	00 Ratings
Call recording	7.562 Ratings	00 Ratings
Call park	8.445 Ratings	00 Ratings
Call screening	8.651 Ratings	00 Ratings
Message alerts	8.763 Ratings	00 Ratings
Business SMS/External Messaging	8.755 Ratings	00 Ratings
Online Fax	7.416 Ratings	00 Ratings
Voicemail Transcription	8.364 Ratings	00 Ratings

Comparison of Mobile apps features of Dialpad Connect and Intermedia Unite
Feature	Dialpad Connect 7.7 57 Ratings	Intermedia Unite - Ratings
Mobile app for iOS	7.737 Ratings	00 Ratings
Mobile app for Android	7.733 Ratings	00 Ratings

Comparison of Unified Communications Platform and Collaboration features of Dialpad Connect and Intermedia Unite
Feature	Dialpad Connect 7.9 49 Ratings	Intermedia Unite - Ratings
Centralized communications management	8.239 Ratings	00 Ratings
Team messaging	8.135 Ratings	00 Ratings
Team document sharing	7.721 Ratings	00 Ratings
Call and meeting analytics	7.839 Ratings	00 Ratings

User Ratings
	Dialpad Connect	Intermedia Unite
Likelihood to Recommend	7.6 (291 ratings)	8.0 (1 ratings)
Likelihood to Renew	8.9 (10 ratings)	- (0 ratings)
Usability	8.5 (46 ratings)	9.0 (1 ratings)
Availability	8.3 (4 ratings)	- (0 ratings)
Performance	9.0 (4 ratings)	- (0 ratings)
Support Rating	9.1 (57 ratings)	9.0 (1 ratings)
In-Person Training	9.1 (1 ratings)	- (0 ratings)
Online Training	9.1 (1 ratings)	- (0 ratings)
Implementation Rating	8.3 (6 ratings)	- (0 ratings)
Configurability	9.1 (2 ratings)	- (0 ratings)
Contract Terms and Pricing Model	5.6 (2 ratings)	- (0 ratings)
Ease of integration	9.1 (1 ratings)	- (0 ratings)
Product Scalability	8.9 (4 ratings)	- (0 ratings)
Professional Services	9.1 (1 ratings)	- (0 ratings)
Vendor post-sale	9.1 (2 ratings)	- (0 ratings)
Vendor pre-sale	9.1 (2 ratings)	- (0 ratings)