Dialpad Connect vs. MiVoice Office Application Suite (Mitel Application Suite)

Dialpad Connect

498 Reviews and Ratings

MiVoice Office Application Suite (Mitel Application Suite)

35 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Dialpad Connect	Score8.1 out of 10	N/A	Dialpad Connect is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface.	$27 per month
MiVoice Office Application Suite	Score5 out of 10	N/A	MiVoice Office Application Suite delivers a range of applications on top of the MiVoice Office 250 telephone system. Whether it be unified communications, mobile connectivity, call reporting, call recording or outbound dialing, MiVoice Office 250 customers can benefit from the enhanced performance, all delivered from a single server solution. It replaces the former Mitel Application Suite (MAS).	N/A

Pricing

Dialpad Connect

MiVoice Office Application Suite

Standard: $27
per month per user
Pro: $35
per month per user
Enterprise: Contact sales team
per user/per month

No answers on this topic

Pricing Offerings
Dialpad Connect	MiVoice Office Application Suite
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Community Pulse
Key User Insights
	Dialpad Connect	MiVoice Office Application Suite
Considered Both Products	Dialpad Stephanie Sava Network Administartor/Phone System Administrator in Information Technology at White-Wilson Medical Center (Hospital & Health Care, 201-500 employees) Chose Dialpad Connect Dialpad checked all the boxes for us, from Integration capabilities to being a single pane of glass for both the admin and end user. The other products were varied in what they offered vs what we were looking for. Some had features we liked, but didn't like the overall look or … Incentivized Helpful?	Mitel Networks Corporation No answer on this topic
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Dialpad Connect

MiVoice Office Application Suite

Comparison of Performance & Compatibility of Online Events Software features of Dialpad Connect and MiVoice Office Application Suite (Mitel Application Suite)
Feature	Dialpad Connect 8.3 62 Ratings	MiVoice Office Application Suite (Mitel Application Suite) 10.0 1 Ratings
High quality audio	8.461 Ratings	10.01 Ratings
High quality video	8.236 Ratings	10.01 Ratings

Comparison of Screen Sharing features of Dialpad Connect and MiVoice Office Application Suite (Mitel Application Suite)
Feature	Dialpad Connect 7.9 26 Ratings	MiVoice Office Application Suite (Mitel Application Suite) - Ratings
Desktop sharing	7.926 Ratings	00 Ratings

Comparison of Online Meetings / Events features of Dialpad Connect and MiVoice Office Application Suite (Mitel Application Suite)
Feature	Dialpad Connect 8.3 37 Ratings	MiVoice Office Application Suite (Mitel Application Suite) 10.0 1 Ratings
Calendar integration	8.431 Ratings	00 Ratings
Meeting initiation	7.927 Ratings	10.01 Ratings
Record meetings / events	8.731 Ratings	00 Ratings

Comparison of Online Events Collaboration features of Dialpad Connect and MiVoice Office Application Suite (Mitel Application Suite)
Feature	Dialpad Connect 8.2 20 Ratings	MiVoice Office Application Suite (Mitel Application Suite) - Ratings
Live chat	8.220 Ratings	00 Ratings

Comparison of Online Events Security features of Dialpad Connect and MiVoice Office Application Suite (Mitel Application Suite)
Feature	Dialpad Connect 8.0 35 Ratings	MiVoice Office Application Suite (Mitel Application Suite) 10.0 1 Ratings
User authentication	7.828 Ratings	00 Ratings
Participant roles & permissions	8.233 Ratings	10.01 Ratings

Comparison of Cloud PBX features of Dialpad Connect and MiVoice Office Application Suite (Mitel Application Suite)
Feature	Dialpad Connect 8.2 56 Ratings	MiVoice Office Application Suite (Mitel Application Suite) 8.5 8 Ratings
Hosted PBX	8.227 Ratings	8.24 Ratings
Multi-level Interactive Voice Response (IVR)	7.833 Ratings	8.64 Ratings
Directory of employee names	8.752 Ratings	10.08 Ratings

Comparison of Call Management features of Dialpad Connect and MiVoice Office Application Suite (Mitel Application Suite)
Feature	Dialpad Connect 8.3 68 Ratings	MiVoice Office Application Suite (Mitel Application Suite) 10.0 8 Ratings
Answering rules	8.956 Ratings	10.08 Ratings
Call recording	7.562 Ratings	10.06 Ratings
Call park	8.445 Ratings	10.08 Ratings
Call screening	8.651 Ratings	10.06 Ratings
Message alerts	8.763 Ratings	10.08 Ratings
Business SMS/External Messaging	8.755 Ratings	00 Ratings
Online Fax	7.416 Ratings	00 Ratings
Voicemail Transcription	8.364 Ratings	00 Ratings

Comparison of Mobile apps features of Dialpad Connect and MiVoice Office Application Suite (Mitel Application Suite)
Feature	Dialpad Connect 7.7 57 Ratings	MiVoice Office Application Suite (Mitel Application Suite) 9.2 5 Ratings
Mobile app for iOS	7.737 Ratings	9.45 Ratings
Mobile app for Android	7.733 Ratings	8.93 Ratings

Comparison of Unified Communications Platform and Collaboration features of Dialpad Connect and MiVoice Office Application Suite (Mitel Application Suite)
Feature	Dialpad Connect 7.9 49 Ratings	MiVoice Office Application Suite (Mitel Application Suite) - Ratings
Centralized communications management	8.239 Ratings	00 Ratings
Team messaging	8.135 Ratings	00 Ratings
Team document sharing	7.721 Ratings	00 Ratings
Call and meeting analytics	7.839 Ratings	00 Ratings

User Ratings
	Dialpad Connect	MiVoice Office Application Suite
Likelihood to Recommend	7.6 (291 ratings)	9.0 (8 ratings)
Likelihood to Renew	8.9 (10 ratings)	- (0 ratings)
Usability	8.5 (46 ratings)	- (0 ratings)
Availability	8.3 (4 ratings)	- (0 ratings)
Performance	9.0 (4 ratings)	- (0 ratings)
Support Rating	9.1 (57 ratings)	8.8 (4 ratings)
In-Person Training	9.1 (1 ratings)	- (0 ratings)
Online Training	9.1 (1 ratings)	- (0 ratings)
Implementation Rating	8.4 (6 ratings)	- (0 ratings)
Configurability	9.1 (2 ratings)	- (0 ratings)
Contract Terms and Pricing Model	5.7 (2 ratings)	- (0 ratings)
Ease of integration	9.1 (1 ratings)	- (0 ratings)
Product Scalability	8.9 (4 ratings)	- (0 ratings)
Professional Services	9.1 (1 ratings)	- (0 ratings)
Vendor post-sale	9.1 (2 ratings)	- (0 ratings)
Vendor pre-sale	9.1 (2 ratings)	- (0 ratings)