TrustRadius

Dialpad Sell vs. LeadsRain

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dialpad Sell
Score 9.5 out of 10
N/A
Dialpad Sell is a phone system built for sales, with real-time coaching and CRM integrations. It features call analytics, voice intelligence with objection handling, call sentiment analysis for just-in-time coaching, and support for a range of headsets and phones.N/A
LeadsRain
Score 7.0 out of 10
N/A
LeadsRain is a cloud-based autodialer from the company of the same name in Delaware.N/A
Pricing
Dialpad SellLeadsRain
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Dialpad SellLeadsRain
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$200 Minutes 10,000
Additional Details—Price is not fixed, LeadsRain is offered on a pay per use model.
More Pricing Information
Community Pulse
Dialpad SellLeadsRain
Considered Both Products
Dialpad Sell
Verified User
Anonymous
Chose Dialpad Sell
To be honest, this was already integrated in the organization when I joined here and I do not find the need to change anything. Dialpad Sell is so simple and easy to navigate and loaded with so many features and options that you would not need to switch to any other alternative.
Verified User
Anonymous
Chose Dialpad Sell
The mobile app was the reason we started looking away from RingCentral. The biggest issue I personally had with RingCentral was that inbound calls could really throw people off. If you were working in SFDC and you hadn't saved, an inbound call would erase all that work you had …
KM
Karly Mulligan
Compliance Consultant
Chose Dialpad Sell
I like Dialpad so much more than PB simply for its analytics and follow up notes. I also love how you can text clients through DP which in PB, you cannot do. The AI technology and communications with the user is something that is so beneficial to it's users and therefore, I …
Chose Dialpad Sell
Microsoft is not as fast or efficient as Dialpad Sell is also the history on Microsoft isn't saved the same way. I think its harder for the normal person to find how to navigate Microsoft than it is Dialpad Sell! we have both options here at the call center that i work at and …
ES
Eddy Smith
Customer Service Manager
Chose Dialpad Sell
Dialpad Sell offers an amazing array of features for the price. Some of the products I evaluated were up to 10x the price of Dialpad Sell and lacked the voice intelligence features
Kailey Poore | TrustRadius Reviewer
Kailey Poore
Acquisition and Market Research Analyst
Chose Dialpad Sell
I chose Dialpad over RingCentral because the pricing was much better and the analytics go way more in depth. Implementation was a lot more robust and I feel Dialpad had way better customer service.
Verified User
Anonymous
Chose Dialpad Sell
I think that Skype for Business was a clunky system to use and didn't seem as up-to-date with their interface as Dialpad Sell does. I have found that Slack does a better job at communicating within the company, but Dialpad Sell is still the best system for external outreach.
Verified User
Anonymous
Chose Dialpad Sell
Google voice is more affordable but has fewer options for customization. We needed Dialpad Sell to be able to route calls appropriately and the price was better for our needs. Google Voice is great for a one-line, one-number account to have a business line on your same personal …
VJ
Vidit Joshi
Recruiter
Chose Dialpad Sell
It is more appropriate to use and is better suited to my job than any other product. It has all the features of a caller app with other amazing integrations. I am a huge fan of how it summarises the conversation and I can always go back to a call and listen to something I want …
Verified User
Anonymous
Chose Dialpad Sell
Dialpad [Sell] has more offerings comparatively.
LeadsRain

No answer on this topic

Features
Dialpad SellLeadsRain
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Dialpad Sell
8.0
Ratings
11% above category average
LeadsRain
-
Ratings
Contact preview8.00 Ratings00 Ratings
Dialer-CRM integration8.00 Ratings00 Ratings
Call notes & tags8.00 Ratings00 Ratings
Automatic call logging8.00 Ratings00 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Dialpad Sell
8.5
Ratings
11% above category average
LeadsRain
-
Ratings
Outbound dialing8.00 Ratings00 Ratings
Inbound routing8.00 Ratings00 Ratings
Custom caller ID7.10 Ratings00 Ratings
Click-to-call9.00 Ratings00 Ratings
Recorded voicemail drop10.00 Ratings00 Ratings
Dialer contact import8.90 Ratings00 Ratings
Campaign & list management8.20 Ratings00 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Dialpad Sell
8.0
Ratings
6% above category average
LeadsRain
-
Ratings
Follow-up calls8.00 Ratings00 Ratings
Dialer reporting & analytics7.00 Ratings00 Ratings
Dialer compliance9.00 Ratings00 Ratings
Best Alternatives
Dialpad SellLeadsRain
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.2 out of 10
CloudTalk
CloudTalk
Score 7.2 out of 10
Enterprises
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 9.1 out of 10
Dialpad Sell
Dialpad Sell
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Dialpad SellLeadsRain
Likelihood to Recommend
8.9
(0 ratings)
-
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
8.4
(0 ratings)
-
(0 ratings)
User Testimonials
Dialpad SellLeadsRain
Likelihood to Recommend
Well, There are numerous scenarios where a Dialpad can be very helpful in terms of communication tools. It allows the user to send text unlimited messages, making outbound calls, and review daily, weekly, monthly, or custom analytics. Saving n number of contact details, easy to search them on Dialpad. As of now, I did not come across any scenario where I can say Dialpad would not be suited.
GK
Gautam Kumar
Team Lead
Read full review
No answers on this topic
Pros
  • Speed of the messages that are sent are excellent!
  • The voicemail drop section so i dont have to resay the reason for the call to multiple clients with the same issue
  • The saving of information so i dont have to retype everything over again
SC
Read full review
No answers on this topic
Cons
  • The biggest thing for me is being able to link calls to specific objects in SalesForce. In the app, you can link a contact to an object, but I often call the same contact several times, so I have to create a report in Salesforce and manually link the call everytime that way.
Verified User
Anonymous
Read full review
No answers on this topic
Likelihood to Renew
We love using Dialpad and will continue to use it
Ganga Kumar | TrustRadius Reviewer
Ganga Kumar
Talent Acquisition Associate
Read full review
No answers on this topic
Usability
Dialpad Sell is Very easy to use, whether at home or in the office dial pad has very sleek and easy to use features, all features are easy to find and are pretty self explanatory, the switch from regular phones to dial pad was a very easy and non stressful switch for our whole team
Verified User
Anonymous
Read full review
No answers on this topic
Alternatives Considered
I like Dialpad so much more than PB simply for its analytics and follow up notes. I also love how you can text clients through DP which in PB, you cannot do. The AI technology and communications with the user is something that is so beneficial to it's users and therefore, I highly recommend this product over others
KM
Karly Mulligan
Compliance Consultant
Read full review
No answers on this topic
Return on Investment
  • It has helped me to understand easily the different accents of people
  • Dialpad has helped me to analyze my past calls and help me to grow
  • It also shows the number of Csats and your team in real time which also creates a healthy competition
Verified User
Anonymous
Read full review
No answers on this topic
ScreenShots

LeadsRain Screenshots

Screenshot of Cloud-Based DialerScreenshot of Cloud-Based DialerScreenshot of Cloud-Based Dialer