Dialpad Support vs. Hearsay, now part of Yext
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Dialpad Support | Score9 out of 10 | N/A | Dialpad Ai Contact Center is an inbound or outbound call center platform and solution, that helps companies connect with customers across all channels and skip the repetitive questions, retaining reviewable conversations and context history. | $80 per month per user |
 Hearsay, now part of Yext | Score8.9 out of 10 | N/A | After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools. | N/A |
| Dialpad Support | Hearsay, now part of Yext | |||||||||||||||
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| Editions & Modules |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Dialpad Support | Hearsay, now part of Yext | |||||||||||||||||||||||||||||||||||||||||||
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| Workforce Optimization (WFO) |
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| Dialpad Support | Hearsay, now part of Yext | |
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| Likelihood to Recommend | 8.7 | 9.0 |
| Likelihood to Renew | 9.1 | - |
| Usability | 8.3 | 9.0 |
| Support Rating | - | 9.0 |