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Hearsay, now part of Yext

Score8.9 out of 10

6 Reviews and Ratings

What is Hearsay, now part of Yext?

After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.

Hearsay Social Review from an Internet Entrepreneur

Use Cases and Deployment Scope

There was a requirement of a single dashboard to post updates across all social media handles. There was a requirement to see at one place all analysis related to the posts to decide our marketing strategies. Hearsay Social was a perfect software that helped us with the same. We have 3 major Social Media Handles like FB, Insta and Twitter and all of them are managed well from a single dashboard. This saves our tine, effort and energy. It is also far more efficient.

Pros

  • Single dashboard of all your social media channels
  • Automation of posts
  • Scheduled posting as per design
  • Great for analytics & customer Interactions

Cons

  • Lacks ability for significant flexibility and customization
  • Mobile app sometimes does not save the posts that are edited
  • It does allow you to tag or hashtag any post.

Return on Investment

  • It has helped us save time in maintaining our social media handles
  • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
  • It helped us design our posts better based on inputs & design ideas based on our past posts

Alternatives Considered

Facebook Business Manager

Usability