| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 DingTalk | N/A | N/A | Alibaba’s proprietary enterprise communication and collaboration platform that enables text, photo, voice and video communication, workflow management and collaboration among team members and enterprises of various sizes. DingTalk aims to empower small and medium enterprises with mobile and cloud technologies to enjoy simple, efficient and secure business communications and collaboration. | N/A |
 Slack | Score9.1 out of 10 | N/A | Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The… | $8.75 per month per user |
| DingTalk | Slack | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | *Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month. | ||||||||||||||
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| DingTalk | Slack | |
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| Considered Both Products | No answer on this topic | |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| DingTalk | Slack | ||||||||||||||||||||||||||||
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| Project Management |
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| Communication |
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| File Sharing & Management |
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| DingTalk | Slack | |
|---|---|---|
| Likelihood to Recommend | - | 9.4 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 9.2 |
| Availability | - | 10.0 |
| Performance | - | 10.0 |
| Support Rating | - | 10.0 |
| Implementation Rating | - | 10.0 |
| Configurability | - | 10.0 |
| Ease of integration | - | 7.0 |