Directly vs. Zoho SalesIQ
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Directly | Score6.8 out of 10 | N/A | Directly’s crowd platform harnesses thousands of independent experts and AI technology to automate common customer questions and deliver customer service that consumers love. The vendor states companies like Airbnb, Microsoft, and Samsung partner with Directly to improve the customer experience, boosting CSAT by 20% while reducing contact center volume and saving millions per year. Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True… | N/A |
 Zoho SalesIQ | Score8.4 out of 10 | N/A | Zoho SalesIQ is an AI-powered live chat and analytics platform that promotes proactive customer engagement. It offers sales, marketing, and support teams a tool, with features to communicate with visitors throughout the customer lifecycle. Zoho SalesIQ can be used by businesses of all sizes across all industries. Zoho SalesIQ offers: A detailed list of visitors sorted based on the criteria that matter to businesses A codeless website… | $0 per month per user |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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| Directly | Zoho SalesIQ | |
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| Likelihood to Recommend | 7.0 | 8.9 |