TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Discord

    Score8.5 out of 10
    N/ADiscord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.

    $4.99

    per month

    Slack

    Score9.1 out of 10
    N/ASlack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…

    $8.75

    per month per user

    Pricing
    DiscordSlack
    Editions & Modules
    Discord Nitro
    $0
    Discord Nitro Classic
    $0
    Free
    $0
    Pro
    $7.25*
    per month per user
    Business+
    $12.50*
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    DiscordSlack
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
    More Pricing Information
    Community Pulse
    DiscordSlack
    Considered Both Products
    Discord
    Chose Discord
    The vast array of free features on Discord right out of the box makes it a stand-out in pricing from other chat platform options. Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It …
    Incentivized
    Chose Discord
    Slack`s free version doesnt save the conversations history, there is no voice channels, it doesnt bring people together with all the incentives for interaction like Discord have.
    Incentivized
    Chose Discord
    For small businesses, Discord by far works the same with less limitations compared to Slack. I understand Slack is built for enterprise-level companies, but for small businesses, Discord works better than Slack and Telegram.
    Telegram didn't really allow for specific …
    Incentivized
    Chose Discord
    The organization of groups and channels are better on Discord than Slack although the later is widely used in the tech circuit while the former is use in the gaming community. Maybe for that fact the online features are better on Discord making it better suited for coding. Not …
    Incentivized
    Chose Discord
    Not great, I would say overall the Teams suite has been very integrated into email, calendar, etc. Slack is about the same as Discord except I found it easier to access via my mobile phone. Now with teams on my mobile that is integrated into our whole organization I can simply …
    Incentivized
    Chose Discord
    I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much …
    Incentivized
    Chose Discord
    Honestly, I would use Slack and Skype over Discord anyway because they are faster, easier to use, and easier to find conversations. Discord is great at times but, in our experience, having it continuously buffering and taking forever to load really slows down our team. However, …
    Incentivized
    Chose Discord
    Previously, we all used Slack. However, Slack is expensive. It doesn't keep message history and you don't have the freedom Discord offers.
    I can use the same account for business and personal life without worrying about privacy concerns that I had with Slack (account owners …
    Incentivized
    Chose Discord
    Discord and Slack have some very similar features. While Slack feels a bit more professional, Discord allows for the addition of voice chat rooms. While Discord feels a bit younger and more unprofessional, it's a great program for engaging with students and young people. Where S…
    Incentivized
    Chose Discord
    It is more powerful than the other applications mentioned. It works without bugs and is more widely used
    Incentivized
    Chose Discord
    Discord is generally very simple and easy to get started using, but still offers a great deal of customization and features. Furthermore, third party features and plentiful and well supported. On top of that, the amount of usability you get for the price is absolutely …
    Incentivized
    Chose Discord
    The interface is just easier to use. The platform is quite reliable. Audio/video calls in good quality. Web and mobile platform [as] well
    Incentivized
    Chose Discord
    Discord offers the most efficient way to onboard new users when we need to communicate quickly and via text and/or voice.
    Incentivized
    Salesforce
    Chose Slack
    In the team, we don't have thread options. Slack does offer thread options, and it is handy to use threads. Discord sometimes gets complicated for a non-techy, whereas Slack is a very easy-to-use platform. I still feel Google Meet and video calls are better and easier to use …
    Incentivized
    Chose Slack
    Slack has a better UI than Discord and is easier to use.
    Incentivized
    Chose Slack
    The most convenient way to organize and follow thread (so any conversation) and a very large way to customize the workspace by individual (my workspace is organize in my way, but my colleague can have their own structure and organization). Also being able to add customized …
    Incentivized
    Chose Slack
    Discord is basically designed for gaming communities, while Slack is for professional and workplace communication. Also Slack is known for its integrations with third-party tools where Discord actually does not.
    Incentivized
    Chose Slack
    Slack is more friendly and it seems easier to use than Discord, also easier integrations
    Incentivized
    Chose Slack
    I believe Slack is the most verstatile messenger, compared to software such as Skype, Facebook Messenger, Skype and Telegram.
    All those are not great for big companies and are missing many tools such as document archiving and apps integrations.
    Discord could maybe a nice …
    Incentivized
    Chose Slack
    Slack is better than Skype and Discord, because slack you can keep all you messages organized and find them way easier than you can on Skype and Discord. Slack also have better options to help meet your team organization and communication better. Its also more fun and cute, by …
    Incentivized
    Chose Slack
    Slack is the first level of organization after Whatsapp/Telegram groups for teams. Slack is easier to adapt but more feature-limited and also more expensive than Discord. Slack is more well-suited for communication and less suited for task management than Trello. More focused …
    Incentivized
    Chose Slack
    I've use Discord but find it hard to learn and complicated
    Incentivized
    Chose Slack
    Discord had most of the same features that we wanted to use, and worked pretty well for most of our use cases. Unfortunately, it was glitchy and just not as refined as Slack. Plus outside organizations that we want to connect with often weren't on Discord, so we had to keep …
    Incentivized
    Chose Slack
    Slack is great for communicating with our remote team across the country. It keeps our teams connected when working on multiple projects and initiatives. Slack has more connectivity options than Google Meet, making it a valuable tool. Since we use other products, integration is …
    Incentivized
    Chose Slack
    Teams can be an excellent tool if the whole organization is structured around Microsoft products—e.g. OneDrive, 365 Accounts, Outlook, Office Suite, etc—as it provides a fully centralized integration of everything within MS. But as a standalone chat/communications application, …
    Incentivized
    Chose Slack
    I would choose Slack over both of these products.

    Discord is very game-centric, and teams, while a good product just doesn't deliver or have the level of integrations that Slack is able to provide.
    Incentivized
    Chose Slack
    Discord feels like Slack's little brother. It's just less professional. Slack seems to be the go-to for professional, quick messaging communication. Discord can become messy and get out of hand. Slack always feels clean and polished. If given a choice, I wouldn't move to Discord…
    Incentivized
    Chose Slack
    We did not found the same level of features on all these products. Where Slack is better than other ones, is that you are interacting with other really fast, you can jump in open channels, private channels, be updated about topics and also manage different workspaces. The …
    Incentivized
    Chose Slack
    Slack is very good for tech stack focused businesses with the automations and notification controls that can be set.
    Incentivized
    Chose Slack
    Slack's interface is more intuitive and easy to use than others. It's default colours and customizations make it easy to use in both light and dark mode. Other apps don't have this level of ease of use. Threads make it easy to organise messages and not lose track of information …
    Incentivized
    Chose Slack
    Slack blows Teams out of the water with its simplicity and fun vibe. I used to work with a team before, but Slack is faster, smoother, and more intuitive—no clunky menus or endless clicks. It is also packed with playful features like custom emojis and integrations, making work …
    Incentivized
    Chose Slack
    Slack is better at scaling, better for project management, and better for integrations than everything else we tried, including plain email.
    Incentivized
    Chose Slack
    I would choose Slack a hundred times over Teams. I find the interface to be much friendlier and there are more robust features -- not to mention gifs and custom reactions.
    Incentivized
    Chose Slack
    Slack is BY FAR the most robust and efficient professional communication tool. It allows for organization within large companies and for smaller groups to emerge, both professional teams and social groups like a channel to share food cooked or plants gardened.
    Incentivized
    Chose Slack
    Slack is my favourite tool so far. It is easy to use. It does everything that I need. I love the designer and you are free to use any email address.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    DiscordSlack
    Project Management
    Comparison of Project Management features of Discord and Slack
    Feature
    Discord
    8.2
    23 Ratings
    Slack
    8.2
    479 Ratings
    Task Management8.48 Ratings8.2310 Ratings
    Gantt Charts9.01 Ratings6.961 Ratings
    Scheduling8.06 Ratings7.9259 Ratings
    Workflow Automation7.05 Ratings8.4284 Ratings
    Mobile Access9.221 Ratings9.5460 Ratings
    Search8.719 Ratings8.7463 Ratings
    Visual planning tools7.04 Ratings8.0187 Ratings
    Communication
    Comparison of Communication features of Discord and Slack
    Feature
    Discord
    7.9
    23 Ratings
    Slack
    8.9
    488 Ratings
    Chat9.523 Ratings9.8488 Ratings
    Notifications9.222 Ratings9.1484 Ratings
    Discussions9.523 Ratings9.6473 Ratings
    Surveys8.014 Ratings8.1302 Ratings
    Internal knowledgebase9.112 Ratings7.8300 Ratings
    Integrates with GoToMeeting10.02 Ratings8.9110 Ratings
    Integrates with Gmail and Google Hangouts4.01 Ratings8.7182 Ratings
    Integrates with Outlook4.01 Ratings8.9120 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Discord and Slack
    Feature
    Discord
    7.7
    22 Ratings
    Slack
    8.7
    461 Ratings
    Versioning6.89 Ratings8.4229 Ratings
    Video files7.222 Ratings8.8412 Ratings
    Audio files6.721 Ratings9.1403 Ratings
    Document collaboration6.510 Ratings8.5318 Ratings
    Access control8.212 Ratings8.4305 Ratings
    Advanced security features7.69 Ratings8.4264 Ratings
    Integrates with Google Drive10.01 Ratings9.0211 Ratings
    Device sync8.312 Ratings9.1339 Ratings
    User Ratings
    DiscordSlack
    Likelihood to Recommend
    8.1
    (23 ratings)
    9.4
    (489 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (23 ratings)
    Usability
    8.0
    (2 ratings)
    9.2
    (103 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.2
    (3 ratings)
    10.0
    (66 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (1 ratings)