TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dispatch

    Score5 out of 10
    N/ADispatch is a field service management platform for brands that use 3rd party contractors to install, repair, support or maintain products for customers. It allows brands to find and hire contractors, and allows contractors to communicate about service details with customers from their mobile phones.N/A

    ServiceTitan

    Score5.4 out of 10
    N/AServiceTitan is a cloud-based field service management solution. The platform includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and QuickBooks integration. The platform's core product offers advanced job booking, drag and drop dispatch board, communication with technicians via integrated texting, email and calls, and advanced reporting. The technician mobile solution allows for paperless invoicing, virtual…

    $125

    per technician/per month

    Pricing
    DispatchServiceTitan
    Editions & Modules
    No answers on this topic
    ServiceTitan
    $125
    per technician/per month
    ServiceTitan
    $398
    per month
    Offerings
    Pricing Offerings
    DispatchServiceTitan
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    DispatchServiceTitan
    Considered Both Products
    Dispatch, Inc.
    No answer on this topic
    ServiceTitan
    Chose ServiceTitan
    Service Titan has more functionality than most programs we have used. It brings all departments together in one spot and is a very clean concise program, the mobile app is better than the rest and easy to implement and train new employees on. It is also a cloud base and works …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    DispatchServiceTitan
    Likelihood to Recommend
    7.0
    (1 ratings)
    3.4
    (14 ratings)
    Usability
    -
    (0 ratings)
    4.0
    (2 ratings)
    Support Rating
    6.0
    (1 ratings)
    -
    (0 ratings)