Dixa vs. Gorgias
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Dixa | Score8 out of 10 | N/A | Dixa, headquartered in Copenhagen, offers their VoIP and call center software, featuring browser based phone, email, and live chat, intelligent skill-based call routing and other agent management tools, queue management and prioritization, and other features designed to provide scalable customer support for ecommerce and small businesses. | $39 per month per user |
 Gorgias | Score8.5 out of 10 | N/A | Gorgias is a Conversational AI platform for ecommerce used to drive sales and resolves support inquiries. Built for Shopify but featuring integrations for WooCommerce, BigCommerce, Magento, and PrestaShop. | $60 per month Up to 350 mothly tickets |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Discount offered for annual billing. Many product add-ons available: - Dixa Chatbot - Dixa Quality and Insights - Collaboration Users - Seasonal Agents Service add-ons - Active Guidance: Dixa Platform - Active Guidance: Chatbot & Automation - Custom Card Integration | Discount available for annual billing. Additional cost for automated ticket handling. | ||||||||||||||
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| Incident and problem management |
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| Multi-Channel Help |
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| Dixa | Gorgias | |
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| Likelihood to Recommend | 9.3 | 9.0 |
| Usability | - | 10.0 |