Document360 vs. Notion

Document360

Notion

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Document360	Score 9.2 out of 10	Enterprise companies (1,001+ employees)	Document360 by Kovai is presented by the vendor as a knowledge base software that scales with a product. Document360 helps users' teams create, collaborate and publish self-service knowledge base.	N/A
Notion	Score 8.7 out of 10	N/A	Notion aims to present users with an all-in-one workspace — for notes, tasks, wikis, and databases, from Notion Labs in San Francisco.	$0

Pricing

Document360

Notion

Editions & Modules

No answers on this topic

Free: $0
Plus: $12
per month per user
Business: $24
per month per user
Enterprise: Custom Pricing

Offerings

Pricing Offerings
Document360	Notion
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

A discount is offered for annual billing.

More Pricing Information

Community Pulse
	Document360	Notion
Considered Both Products	Document360 Verified User Anonymous Chose Document360 DOC360 appears to be the better choice offering a more user-friendly experience robust features and scalability for future needs. It offers extensive customization options making it easy to align the documentation portal with our brand. Searching for information and navigating … Incentivized Helpful? Rohit Pradeep Duty Manager Chose Document360 Document360 is the first knowledge base customer support tool that our organization implemented, and this tool has increased our team's productivity drastically. One of the reasons we purchased this tool was the price. Document360 has a lot of online video tutorials which again … Incentivized Helpful? Jenil Desai Staff Software Engineer Chose Document360 The reason we moved from Confluence to Document360 is to cut the budget. Document360 provides the same number of features with lower cost. Confluence is a great place to start because it can integrate with other products from Atlassian. That is why I am saying if Document360 … Incentivized Helpful?	Notion Juliana Guzzo Bertolini Operations Assistant Chose Notion because Notion is more comprehensive and offers greater possibilities. Incentivized Helpful? Verified User Anonymous Chose Notion Notion is far superior to OneNote. OneNote is unnecessarily complex and quite constrained by 'old ways' of doing things. Notion is a more simplistic interface and just 'works'. Incentivized Helpful? Anushka Garg Senior Associate Chose Notion Needed something outside of Microsoft Office for overall deal and project tracking and collating our collective knowledge and learnings from different deals. We have not evaluated against anything else. Incentivized Helpful? Verified User Anonymous Chose Notion I listed only the other tools we use. These are not necessarily competitors to Notion, nor we use them for the same things. For organising tasks and collaborative work we only use Notion. Slack is good for communication, Figma for design and development, while Miro for … Incentivized Helpful? Verified User Anonymous Chose Notion I like the Notion interface and possibilities. Incentivized Helpful? Julia Schaider Closer Chose Notion I tested Trello, which is great for visual tasks, but I missed something more complete. Incentivized Helpful? Verified User Anonymous Chose Notion Notion brought the two together with features from each that we liked being put into one place. Incentivized Helpful? Janesia Dcosta 🗓️ Freelancer Chose Notion I like Notion more than Trello and Google Sheets because it has the best parts of both. Trello is good for making lists of tasks, but it can’t do much else. Google Sheets is great for organizing data, but it can get messy. I chose Notion because I can make lists, tables, and … Incentivized Helpful? Larissa Bravim Furlan Operations Analist Chose Notion The first major difference is the ability to create formulas using other columns and even using other formulas. This increases the possibility of customization to another level. I couldn't do the same things using these other tools. The second is the infinite number of things … Incentivized Helpful? Verified User Anonymous Chose Notion I think Miro also has it's downsides but in general there is more options to illustrate one's creative ideas and workflows etc. Notion is slightly more limiting in that sense. And due to two facor authentification I also tend to work more in google sheets and google docs and … Incentivized Helpful? Verified User Anonymous Chose Notion Notion pretty much combines all the capabilities each one of these platforms have and just takes the most important ideas and concentrates on making them stand out. I can create a "Trello" type of timeline, and use a more traditional "Jira" or "Asana" type of waterfall view. … Incentivized Helpful? Verified User Anonymous Chose Notion Notion goes beyond file storage, which are what the two selected above primarily offer. Also I have used Notion for personal use cases and projects and have found it to have a really amazing user experience and UI. Microsoft products tend to fail at having a good UX. Also, … Incentivized Helpful? Verified User Anonymous Chose Notion The company uses both Notion and Trello within the company. Notion is more for North America employees while Trello is used between Operation team overseas and in North America. Sometimes it's a preference of how the tools look like for project management. I would say both … Incentivized Helpful? Verified User Anonymous Chose Notion Jira is a great tool, that is probably more robust than Notion and more scalable. But for a small company (under 50 people) the investment is hard to swallow without a significant revenue stream justifying it. Notion is a perfect low cost option that meets 80% of the … Incentivized Helpful? Verified User Anonymous Chose Notion We found Notion to be a lot easier to use than ClickUp. They offer a similar feature set, but ClickUp was a lot less user-friendly in my opinion. We also tried Trello and Todoist, but found they were just lacking the features we needed. We still use Trello for some internal … Incentivized Helpful? Verified User Anonymous Chose Notion Notion's flexibility and extensive customization options make it the perfect tool for my personal organization. I appreciate not being confined to a single format, and I find that the process of personalizing my workspace sparks creativity, which is a great asset for managing … Incentivized Helpful? Verified User Anonymous Chose Notion Notion is the most in depth of all of the above applications. You can make a simple to-do list and share it with other people, or dive deep into formulas and page linking. I appreciate that it does not take a large time to set up like Monday.com, but it still offers a huge … Incentivized Helpful? Verified User Anonymous Chose Notion Notion has a powerful feature, and it is their templates within databases. They allow our operation to flow seamlessly and create new tasks with defined subtasks in seconds. Incentivized Helpful? Sebastian Paredes Smith Researcher Chose Notion not nearly as useful, it is just a file organiser tool but Notion has the functionality of creating many thing in one page, allowing to include more pages and link with other spaces. such as Miro, google drive, calendar, etc Integration is part of what makes Notion the best … Incentivized Helpful? Verified User Anonymous Chose Notion A lot more features for collaboration and sharing information. Incentivized Helpful? Verified User Anonymous Chose Notion I think that Notion adds a better user experience which is more customisable. Some of these apps are really rigid and dont give youthe flexability that Notion does. Incentivized Helpful? Verified User Anonymous Chose Notion I found that Notion offered the most versatility. In particular it allowed me to super easily format and reformat information depending on how I was using it. This has proven incredibly useful. And has allowed me to store various types of information all in the same place. Incentivized Helpful? Long Nguyen Vu Research Engineer Chose Notion Notion is less complicated than ClickUp and more user friendly, especially for those who prefer simplicity. I am aware that ClickUp does offer simple template and let us scale it but Notion is one step ahead because of the UI design is easier to use. I like Confluence at work … Incentivized Helpful? Verified User Anonymous Chose Notion I've used Evernote in the past and currently use Asana alongside Notion, so I can compare them based on my experience. Notion is much more flexible than Evernote. While Evernote is great for basic note-taking, Notion allows me to structure my notes with nested pages, databases, … Incentivized Helpful? Verified User Anonymous Chose Notion We were using Nation for the whole company and it's amazing, however, for the CS team with the tech/ops we are using Trello. As a CS & Operation manager, the reminders/alarms/notifications are the most important for handling time and minimizing the SLAs, so I created automation … Incentivized Helpful?

Features

Document360

Notion

Project Management

Comparison of Project Management features of Product A and Product B
	Document360 - Ratings	Notion 9.9 Ratings 25% above category average
Task Management	00 Ratings	9.50 Ratings
Gantt Charts	00 Ratings	10.00 Ratings
Scheduling	00 Ratings	10.00 Ratings
Workflow Automation	00 Ratings	10.00 Ratings
Mobile Access	00 Ratings	10.00 Ratings
Search	00 Ratings	10.00 Ratings
Visual planning tools	00 Ratings	10.00 Ratings

Communication

Comparison of Communication features of Product A and Product B
	Document360 - Ratings	Notion 9.6 Ratings 19% above category average
Chat	00 Ratings	10.00 Ratings
Notifications	00 Ratings	10.00 Ratings
Discussions	00 Ratings	10.00 Ratings
Surveys	00 Ratings	9.30 Ratings
Internal knowledgebase	00 Ratings	10.00 Ratings
Integrates with Gmail and Google Hangouts	00 Ratings	8.90 Ratings
Integrates with Outlook	00 Ratings	9.00 Ratings

File Sharing & Management

Comparison of File Sharing & Management features of Product A and Product B
	Document360 - Ratings	Notion 9.9 Ratings 23% above category average
Versioning	00 Ratings	10.00 Ratings
Video files	00 Ratings	10.00 Ratings
Audio files	00 Ratings	9.90 Ratings
Document collaboration	00 Ratings	10.00 Ratings
Access control	00 Ratings	10.00 Ratings
Advanced security features	00 Ratings	10.00 Ratings
Integrates with Google Drive	00 Ratings	9.20 Ratings
Device sync	00 Ratings	10.00 Ratings

Best Alternatives
	Document360	Notion
Small Businesses	Front Score 7.1 out of 10	Stackby Score 9.0 out of 10
Medium-sized Companies	RWS Tridion Sites Score 9.0 out of 10	Troop Messenger Score 9.8 out of 10
Enterprises	RWS Tridion Sites Score 9.0 out of 10	HCL Connections Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Document360	Notion
Likelihood to Recommend	10.0 (0 ratings)	8.3 (0 ratings)
Usability	10.0 (0 ratings)	10.0 (0 ratings)

User Testimonials
	Document360	Notion
Likelihood to Recommend	If you are going to start a project with a team, Document360 will help you to save your ideas and information. And you only need to coordinate with your teammates to understand the ideas. Also, they can contribute their ideas which will improve your project size. AKHIL K PHP Developer Read full review	At the company I work for, we use Notion as an organizational base for all sectors and projects. For example, we use it for the marketing team, customer support team, among others. And for each one, we can create pipelines, tasks, due dates, execution time, tags with different colors. It's something very versatile that helps with everything around here. We've even created a sales funnel in Notion. Incentivized Larissa Bravim Furlan Operations Analist Read full review
Pros	The support team at DOC360 is truly outstanding. What sets them apart is their exceptional availability and transparency Doc360 consistently strives to improve their products regularly introducing new features that enhances our overall experience Verified User Anonymous Read full review	I love that you can create nested pages, allowing for separate sections to organize information as needed. I appreciate the convenience of effortlessly uploading images to any section. I appreciate that when adding links, you can embed them so the website displays directly on the page. Incentivized Verified User Anonymous Read full review
Cons	Adding support to include large videos and images online. Integration with Salesforce. Auto correct spellings and word suggestion. Incentivized Jenil Desai Staff Software Engineer Read full review	I use Notion on my personal tablet, and unlike on the computer, I have a lot of difficulty editing backgrounds, GIFs, and page dividers. It's not as user-friendly, and often the elements end up cut off or misaligned, which is frustrating. While the current calendar feature is helpful, I'd love to see more customization options. The Google Calendar style isn't always ideal, especially for tasks without specific times or for ongoing projects that require daily maintenance. It would be fantastic to have more flexibility in customizing Notion pages. For example, I'd love to create planners with the freedom to add illustration boxes, stickers, or GIFs without being restricted to a fixed layout. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	No answers on this topic	We're too settled in the ecosystem and we have no major complaints with it. No reason to move unless you have a burning pain point Incentivized Mantra Manan Saraswat Product Manager Read full review
Usability	Document360 is an exceptional knowledge base software that streamlines our documentation processes, empowers collaboration, and enhances our efficiency in training our consultant Verified User Anonymous Read full review	Notion addresses most of our needs and help teams to organize their tasks, track their progresses and then archive for future reference. The company uses Notion to share announcement, holiday schedules, employee contact information and organizational structures. Everyone finds it useful and helpful. The notifications are instant. Reminders are on time. Incentivized Verified User Anonymous Read full review
Alternatives Considered	DOC360 appears to be the better choice offering a more user-friendly experience robust features and scalability for future needs. It offers extensive customization options making it easy to align the documentation portal with our brand. Searching for information and navigating through documents is straightforward on DOC360. These are the reasons we stick to DOC360 more and more. Words are not enough to note down here Verified User Anonymous Read full review	Notion is much more robust than Google Tasks, which I find very limited. Notion is far more customizable and affordable than Asana, which is more of a turnkey solution for teams that want to work within a pre-defined structure. Notion and ClickUp are comparable, in my opinion, in terms of task management and affordability, however Notion is the more customizable and expansive option whereas ClickUp is mostly just for task management. Incentivized April Jordan CMO Read full review
Return on Investment	It boasts expectional customer support with a highly responsive team. Their customization is unparalleled offering assistance in tailoring virtually any aspects of the platform for our needs The user interface is straightforward and intuitive $20,000 annual savings in creating SOP documents. $30,000 annual savings+ for customer -facing how to documents 10 x improvements of speed of documents getting to our customers Verified User Anonymous Read full review	It has streamlined our processes across various teams to all work from a signle source of truth Maintaining this source of truth is a full time job It has reduced our overall tool set by completely eliminating two other softwares we were paying for Incentivized Verified User Anonymous Read full review
ScreenShots	Document360 Screenshots