DocuSign vs. Jotform PDF Editor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuSign
Score 8.4 out of 10
N/A
DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.
$15
per month
Jotform PDF Editor
Score 9.4 out of 10
N/A
Aside from its flagship survey building product, JotForm also offers the free, online JotForm PDF Editor, which they state is designed to help users produce professional looking forms with ready-made templates, drag and drop form builders, and the ability to integrate data into new .pdf files.N/A
Pricing
DocuSignJotform PDF Editor
Editions & Modules
Personal
$15
per month
Real Starter
$15
per month
DocuSign for Realtors
$35
per month
Standard
$40
per month
Business Pro
$60
per month
Advanced Solutions
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
DocuSignJotform PDF Editor
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DocuSignJotform PDF Editor
User Ratings
DocuSignJotform PDF Editor
Likelihood to Recommend
5.0
(0 ratings)
9.4
(0 ratings)
Likelihood to Renew
7.0
(0 ratings)
-
(0 ratings)
Usability
4.2
(0 ratings)
-
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
10.0
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
Online Training
10.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
DocuSignJotform PDF Editor
Likelihood to Recommend
I am going to speak of a personal experience- on multiple occasions: I need my husband to sign documents during the day and I don't need him here- physically. He sometimes works in different parts of the state as well at his own company. There is no problem at all, as long as he has access to his cell phone, email, and cell phone service- he can sign the documents I need him to. It is AMAZING- I can't speak highly enough of Docusign.
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Jotform PDF Editor has been a game-changer for a local festival which is a client of mine. I set them up with a Jotform for parade entries to pre-register, then use the PDF Editor to format each entry in an easy-to-read layout so the announcer can read the information as each entry passes during the parade. I set up another client that uses it to track new members. This scenario is a little trickier as the amount of information gathered can vary quite a bit, so it's a little harder to keep the layout of all the entries consistent
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Pros
  • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
  • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
  • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
  • The recipient can save the document after signing, so they too have their own electronic copy for their records
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  • Complex Registration Forms
  • Parade Entries
  • Printable Contact Forms
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Cons
  • You have to purchase a subscription and unless you really need to originate a lot of documents, it's not cost-effective to maintain the subscription. It would be better to have a subscription that allows you to purchase a bundle of say, ten documents and then use them as needed for the occasional user.
  • You'll be hard-pressed to find anything negative from users other than the price.
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  • Template library that can have a master template to apply to any/all/multiple forms instead of editing each form one by one.
  • Stockphoto or design template integration so users can easily design PDF without the need of inserting elements from external sources.
  • PDF editor versioning. Ability to revert back or restore previous design.
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Likelihood to Renew
The product is a great tool for a remote workforce. As the company gets bigger, adding users to the account can be rather expensive. We considering providing read/sign only access for certain individuals and providing full access to other users as necessary to reduce costs.
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No answers on this topic
Usability
As an Administrator of the system, its ease of configuration and the guidance around doing it is second to none. The screens are broken down into manageable segments and easy to navigate to the area that needs to be looked at. Our Process Delivery teams, after initial training are using the system without any problems and find it easy to operation. We get minimal if any, requests for support.
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No answers on this topic
Reliability and Availability
It does not go down. I have had zero issues with DocuSign, approaching 4 years.
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No answers on this topic
Performance
Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
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No answers on this topic
Support Rating
I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
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No answers on this topic
Online Training
Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
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No answers on this topic
Implementation Rating
Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
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Alternatives Considered
Adobe Acrobat Sign is less user-friendly and more suited to small scopes, or one-off documents. It lacks the use of templates that DocuSign has, which is what ultimately streamlines and delivers the consistency and efficiencies for the business.
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Jotform PDF Editor has a feature that natively integrates with Jotform PDF Editor form data. I like the fact that I can easily automate and fill PDF and customise its design based on many multiple purposes of a PDF document.
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Scalability
In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
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No answers on this topic
Return on Investment
  • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
  • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
  • Love audit trails and the seamless tracking of the status of the document
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  • Has allowed for streamlining of communication.
  • Creates PDFs which are useful in digital and hard copy format.
  • Secure and foolproof.
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ScreenShots

DocuSign Screenshots

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Jotform PDF Editor Screenshots

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