DocuSign vs. Tungsten SignDoc

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuSign
Score 8.4 out of 10
N/A
DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.
$15
per month
Tungsten SignDoc
Score 7.7 out of 10
N/A
Tungsten SignDoc is an enterprise-level electronic signature solution for the cloud that has functionality for complete signing scenarios. It helps organizations remove the need for capturing wet ink signatures on paper documents.N/A
Pricing
DocuSignTungsten SignDoc
Editions & Modules
Personal
$15
per month
Real Starter
$15
per month
DocuSign for Realtors
$35
per month
Standard
$40
per month
Business Pro
$60
per month
Advanced Solutions
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
DocuSignTungsten SignDoc
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is per signing package that decreases with volume purchases. There is no limit on the number of users with SignDoc! Price does not include the cost of 3rd party certification.
More Pricing Information
Community Pulse
DocuSignTungsten SignDoc
User Ratings
DocuSignTungsten SignDoc
Likelihood to Recommend
5.0
(0 ratings)
9.5
(0 ratings)
Likelihood to Renew
7.0
(0 ratings)
-
(0 ratings)
Usability
4.2
(0 ratings)
-
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
10.0
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
Online Training
10.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
DocuSignTungsten SignDoc
Likelihood to Recommend
I am going to speak of a personal experience- on multiple occasions: I need my husband to sign documents during the day and I don't need him here- physically. He sometimes works in different parts of the state as well at his own company. There is no problem at all, as long as he has access to his cell phone, email, and cell phone service- he can sign the documents I need him to. It is AMAZING- I can't speak highly enough of Docusign.
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For signing settlement agreements after a successful virtual mediation where the parties are not in the same room. Also, it is good for when you first interact with a new client and need the client to sign a retainer agreement.
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Pros
  • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
  • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
  • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
  • The recipient can save the document after signing, so they too have their own electronic copy for their records
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  • easy to share with clients
  • easy to navigate
  • easy to use
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Cons
  • You have to purchase a subscription and unless you really need to originate a lot of documents, it's not cost-effective to maintain the subscription. It would be better to have a subscription that allows you to purchase a bundle of say, ten documents and then use them as needed for the occasional user.
  • You'll be hard-pressed to find anything negative from users other than the price.
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  • It can be balky on occasion
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Likelihood to Renew
The product is a great tool for a remote workforce. As the company gets bigger, adding users to the account can be rather expensive. We considering providing read/sign only access for certain individuals and providing full access to other users as necessary to reduce costs.
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No answers on this topic
Usability
As an Administrator of the system, its ease of configuration and the guidance around doing it is second to none. The screens are broken down into manageable segments and easy to navigate to the area that needs to be looked at. Our Process Delivery teams, after initial training are using the system without any problems and find it easy to operation. We get minimal if any, requests for support.
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No answers on this topic
Reliability and Availability
It does not go down. I have had zero issues with DocuSign, approaching 4 years.
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No answers on this topic
Performance
Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
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No answers on this topic
Support Rating
I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
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No answers on this topic
Online Training
Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
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No answers on this topic
Implementation Rating
Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
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Alternatives Considered
Adobe Acrobat Sign is less user-friendly and more suited to small scopes, or one-off documents. It lacks the use of templates that DocuSign has, which is what ultimately streamlines and delivers the consistency and efficiencies for the business.
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We use these products hand in hand. I've used other e-signature software, but it's not listed.
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Scalability
In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
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No answers on this topic
Return on Investment
  • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
  • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
  • Love audit trails and the seamless tracking of the status of the document
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  • We use it with confidence
  • Efficient
  • Easy to Use
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ScreenShots

DocuSign Screenshots

Screenshot of Screenshot of Screenshot of

Tungsten SignDoc Screenshots

Screenshot of the SignDoc integration with Power PDFScreenshot of how signing is guided with arrowsScreenshot of a workflow, with a detailed audit trailsScreenshot of some of the multiple authentication methods available with secure user provisioningScreenshot of the white labeling tools, available when sending a document