DocuWare vs. Vasion

We can use Docuware Cloud as a checks and balances program for our application processing in our data department. This is a time saver and allows us to access information at our multiple locations, as well as we have clients in various states. We can assign documents to others throughout the processing of applications, and this has allowed us to keep better track of our documentation with clients.

Incentivized

MaxxVault is well suited for:

• Invoice automation, any document and meta data control.
• Project document management.

• Control of the flow of online processes
• Automation of the company processes
• Online forms and digitization of processing documents

Incentivized

• Keep record
• Easy search

Incentivized

• No active directory integration, this doubles up user management.
• No Outlook integration. Would be nice to be able to interact with Docuware from email.
• No mobile application. We have many remote users that would benefit from this.

Incentivized

• MaxxVault does every single thing we need it to do. I cannot think of anything it should improve.

Docuware has become a vital part of our organization.

Incentivized

Fairly intuitive for average users.

Incentivized

We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.

Incentivized

We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP.

Incentivized

MaxxVault was significantly less expensive than OnBase and more feature packed than the other competitors. The other selling point was it can be end-user maintained, reducing our IT expenses.

• Purchasing approval control and monitoring. Allows us to keep tighter hold of the budget.
• Had to spend considerably more than expected. We needed to hire a developer to build integrations.

Incentivized

• Having seen similar organizations implement software solutions costing upwards of $1 million, I can safely say the ROI on our MaxxVault implementation has paid off massively for our customers and staff. We could not do what we're doing without MaxxVault.