TrustRadius: an HG Insights company

Domo vs. Zendesk Explore

Save this comparison

Save this comparison

Domo

246 Reviews and Ratings

Zendesk Explore

59 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Domo

    Score8.5 out of 10
    		N/ADomo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.N/A

    Zendesk Explore

    Score8.7 out of 10
    		N/AZendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019.N/A
    Pricing
    DomoZendesk Explore
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DomoZendesk Explore
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    DomoZendesk Explore
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Domo and Zendesk Explore
    Feature
    Domo
    8.8
    71 Ratings
    Zendesk Explore
    9.0
    9 Ratings
    Pixel Perfect reports8.549 Ratings7.15 Ratings
    Customizable dashboards9.471 Ratings10.09 Ratings
    Report Formatting Templates8.564 Ratings9.97 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Domo and Zendesk Explore
    Feature
    Domo
    8.6
    70 Ratings
    Zendesk Explore
    8.3
    9 Ratings
    Drill-down analysis8.069 Ratings9.59 Ratings
    Formatting capabilities8.068 Ratings9.09 Ratings
    Integration with R or other statistical packages9.01 Ratings4.85 Ratings
    Report sharing and collaboration9.470 Ratings10.09 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Domo and Zendesk Explore
    Feature
    Domo
    8.2
    68 Ratings
    Zendesk Explore
    8.4
    9 Ratings
    Publish to Web9.453 Ratings6.96 Ratings
    Publish to PDF8.055 Ratings9.07 Ratings
    Report Versioning7.01 Ratings9.03 Ratings
    Report Delivery Scheduling8.564 Ratings8.97 Ratings
    Delivery to Remote Servers00 Ratings8.04 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Domo and Zendesk Explore
    Feature
    Domo
    8.3
    69 Ratings
    Zendesk Explore
    7.1
    7 Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)9.069 Ratings6.66 Ratings
    Location Analytics / Geographic Visualization8.963 Ratings7.16 Ratings
    Predictive Analytics7.01 Ratings5.55 Ratings
    Pattern Recognition and Data Mining00 Ratings9.43 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Domo and Zendesk Explore
    Feature
    Domo
    8.8
    70 Ratings
    Zendesk Explore
    9.1
    9 Ratings
    Multi-User Support (named login)9.067 Ratings9.58 Ratings
    Role-Based Security Model8.664 Ratings9.59 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.068 Ratings8.07 Ratings
    Report-Level Access Control8.53 Ratings8.64 Ratings
    Single Sign-On (SSO)10.01 Ratings10.07 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Domo and Zendesk Explore
    Feature
    Domo
    8.0
    62 Ratings
    Zendesk Explore
    7.8
    7 Ratings
    Responsive Design for Web Access7.160 Ratings6.05 Ratings
    Mobile Application7.551 Ratings8.32 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile7.559 Ratings9.06 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Domo and Zendesk Explore
    Feature
    Domo
    7.7
    1 Ratings
    Zendesk Explore
    5.9
    4 Ratings
    REST API8.01 Ratings5.34 Ratings
    Javascript API8.01 Ratings5.93 Ratings
    iFrames8.01 Ratings5.53 Ratings
    Java API8.01 Ratings5.63 Ratings
    Themeable User Interface (UI)7.01 Ratings6.23 Ratings
    Customizable Platform (Open Source)7.01 Ratings7.02 Ratings
    User Ratings
    DomoZendesk Explore
    Likelihood to Recommend
    10.0
    (74 ratings)
    9.5
    (9 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (35 ratings)
    10.0
    (2 ratings)
    Support Rating
    9.2
    (14 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    9.1
    (21 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.2
    (35 ratings)
    8.2
    (3 ratings)
    Data Sources
    8.3
    (35 ratings)
    7.3
    (3 ratings)
    Vendor pre-sale
    7.5
    (6 ratings)
    -
    (0 ratings)