Blackbaud eTapestry vs. DonorPerfect

Blackbaud eTapestry

159 Reviews and Ratings

DonorPerfect

168 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Blackbaud eTapestry	Score2.7 out of 10	N/A	Blackbaud eTapestry is a donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. eTapestry boasts more than 6,000 nonprofits and institutions as users, who manage and track fundraising performance, engage new supporters, and maximize existing donor relationships with the software.	$115 per month Usage based per constituent record
DonorPerfect	Score7.5 out of 10	N/A	DonorPerfect is a fundraising software solution, used by fundraisers to manage gifts, donor relationships, communications, receipting, and other initiatives from a single system. DonorPerfect supports monthly giving success. Dashboard analytics and reporting provide insight into what drives donations, and organizations can send personalized email communications through Constant Contact to donors and supporters. Integrated online forms automatically enter gift information into the…	$99 per month

Pricing

Blackbaud eTapestry

DonorPerfect

No answers on this topic

CORE: $99.00
per month
PLUS: $199
per month
PRO: $649
per month

Pricing Offerings
Blackbaud eTapestry	DonorPerfect
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Optional

No setup fee

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Community Pulse
Key User Insights
	Blackbaud eTapestry	DonorPerfect
Considered Both Products	Blackbaud Verified User Chose Blackbaud eTapestry Blackbaud eTapestry is a fully cloud based system, unlike Sumac, which means it can handle continuous multi-users in real time while remaining synchronous. Everything can be stored within the system, including documents that one needs such as granting or gift agreements. Easier … Incentivized Helpful? Marnel Sexton Executive Director in Marketing at Acres of Hope (Non-profit Organization Management, 11-50 employees) Chose Blackbaud eTapestry Donor perfect is superior in all ways: reliability, ease of use, customer service, trainings, running reports, etc. Incentivized Helpful? Karen Tuecke Partner in Mission in Professional Services at Sisters of the Presentation of the Blessed Virgin Mary (Non-profit Organization Management, 51-200 employees) Chose Blackbaud eTapestry We choose Blackbaud eTapestry ten years ago because some of the above did not exist or they did not have the features such as credit card integration and direct email. We also liked the ease of use. To create queries and to run reports are easy and to create and run … Incentivized Helpful? Ann O'Neil Gradowski Development Director at Catholic Student Center at University of Maryland (Religious Institutions, 1-10 employees) Chose Blackbaud eTapestry With the exception of Faith Direct, which we had prior to eTapestry, and is strictly a vehicle for donations (think PayPal, WePay, GiveCentral, etc) - some of the others did not exist or were even less relevant at the time we chose eTapestry (Donor Perfect). We were interested … Incentivized Helpful? Verified User Chose Blackbaud eTapestry Every system I've seen is cheaper and more intuitive than eTapestry. As soon as I could switch away from eTapestry, I did, and I will never use it again. Incentivized Helpful? Karen Tuecke Partners in Mission for Development at Sisters of the Presentation of the Blessed Virgin Mary (Non-Profit Organization Management, 51-200 employees) Chose Blackbaud eTapestry I have a Blackbaud product user for 13+ years. In that time, I had the opportunity to evaluate and implement any program that would fit our organization's needs. I choose Balckbaud because of the customer service, training modules and the ease of use. I would recommend … Incentivized Helpful? Michelle Green Arnson Marketing and Communications Manager in Marketing at Chicago Arts Partnerships in Education (Non-Profit Organization Management, 1-10 employees) Chose Blackbaud eTapestry eTapestry was light years ahead of DonorPerfect when we made that switch, and there was a special eTap module that tied in with our fundraising model. Recently, eTap and that fundraising company parted ways, and we were introduced to Bloomerang instead. If we'd tried Bloomerang … Incentivized Helpful? Christine Destry Development Director in Marketing at Boys & Girls Clubs of Whatcom County (Non-Profit Organization Management, 11-50 employees) Chose Blackbaud eTapestry Best value for price. HANDS DOWN Incentivized Helpful?	SofterWare Kathryn Juarez Director of Community Relations at Boley Centers, Inc. (Mental Health Care, 51-200 employees) Chose DonorPerfect I used eTapestry for many years and have found that the culture at DonorPerfect is much more to the point. When I need help, I call in and the staff is always ready to walk me through things. There is not a hard sell with the folks at DonorPerfect either. With eTapestry, the … Incentivized Helpful? Susan Daily CFRE Director of Development at The College Settlement Camps (Non-Profit Organization Management, 11-50 employees) Chose DonorPerfect I used eTapestry back in the 2000s, when it was a relatively well-integrated tool for producing electronic communications and tracking donations. I have found the positive elements of this software to be met in full by the integration between DonorPerfect and Constant Contact, … Incentivized Helpful? Joseph Cuozzo Development Director at Bucks County Opportunity Council, Inc. (Fund-Raising, 11-50 employees) Chose DonorPerfect DonorPerfect stacks well up against other software. It is competitively priced, stable having been in business for many years. Always looking to update and improve its product. Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Blackbaud eTapestry

DonorPerfect

Comparison of Communications and Marketing features of Blackbaud eTapestry and DonorPerfect
Feature	Blackbaud eTapestry 5.0 1 Ratings	DonorPerfect - Ratings
Constituent engagement and marketing	6.01 Ratings	00 Ratings
Social listening	4.01 Ratings	00 Ratings
Digital advocacy enablement	5.01 Ratings	00 Ratings

Comparison of Reporting and Analytics features of Blackbaud eTapestry and DonorPerfect
Feature	Blackbaud eTapestry 5.2 3 Ratings	DonorPerfect 6.4 1 Ratings
Reporting and data visualization	3.53 Ratings	6.41 Ratings
Wealth screening	7.01 Ratings	00 Ratings

Comparison of Fundraising and Events features of Blackbaud eTapestry and DonorPerfect
Feature	Blackbaud eTapestry 4.6 2 Ratings	DonorPerfect 5.0 1 Ratings
Online donation options	4.72 Ratings	5.51 Ratings
Text and phone donations	4.01 Ratings	00 Ratings
Volunteer shift management	5.01 Ratings	00 Ratings
Event registration and ticketing	00 Ratings	4.51 Ratings

Comparison of Security and Platform features of Blackbaud eTapestry and DonorPerfect
Feature	Blackbaud eTapestry 5.2 2 Ratings	DonorPerfect 5.5 1 Ratings
Role-based user permissions	5.92 Ratings	9.11 Ratings
Mobile access	4.92 Ratings	1.81 Ratings
Integrations	4.92 Ratings	5.51 Ratings

User Ratings
	Blackbaud eTapestry	DonorPerfect
Likelihood to Recommend	2.7 (91 ratings)	7.3 (95 ratings)
Likelihood to Renew	7.0 (27 ratings)	10.0 (9 ratings)
Usability	8.8 (28 ratings)	7.3 (12 ratings)
Availability	10.0 (3 ratings)	9.5 (2 ratings)
Performance	10.0 (2 ratings)	9.5 (2 ratings)
Support Rating	2.1 (15 ratings)	8.0 (32 ratings)
In-Person Training	8.0 (1 ratings)	7.5 (2 ratings)
Online Training	10.0 (2 ratings)	9.0 (2 ratings)
Implementation Rating	6.9 (5 ratings)	5.5 (7 ratings)
Configurability	9.0 (2 ratings)	7.5 (2 ratings)
Contract Terms and Pricing Model	10.0 (1 ratings)	- (0 ratings)
Ease of integration	10.0 (1 ratings)	7.5 (2 ratings)
Product Scalability	9.0 (2 ratings)	7.8 (2 ratings)
Professional Services	10.0 (1 ratings)	- (0 ratings)
Vendor post-sale	10.0 (2 ratings)	7.2 (2 ratings)
Vendor pre-sale	10.0 (2 ratings)	8.5 (2 ratings)