Doodle vs. Sabre Red Workspace

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Doodle
Score 9.0 out of 10
N/A
Doodle is appointment scheduling software from the Swiss company of the same name.
$4.49
per month
Sabre Red Workspace
Score 9.2 out of 10
N/A
Sabre Red Workspace, from Sabre Travel Network, is travel agent workspace management solution.N/A
Pricing
DoodleSabre Red Workspace
Editions & Modules
Starter
$4.49
per month
Pro
$5.99
per month
Team
$30
per month/starting price
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
DoodleSabre Red Workspace
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DoodleSabre Red Workspace
User Ratings
DoodleSabre Red Workspace
Likelihood to Recommend
9.0
(0 ratings)
9.6
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Support Rating
8.3
(0 ratings)
9.0
(0 ratings)
User Testimonials
DoodleSabre Red Workspace
Likelihood to Recommend
Doodle is great when you need to coordinate dates among a group and don't want to send a bunch of group emails or texts. It allows a number of dates to be proposed and the group can easily see those dates that are most preferred. If you need to do something more complex than that it may not be your tool.
Read full review
If you want to keep all of your choices in the same location, this is an excellent choice to make.Sabre is an excellent choice for serious travel agents who are prepared to devote a substantial amount of time to learning and becoming proficient with a booking platform. It provides agents with excellent functions such as the ability to find flight availability and pricing in real time, the capacity to hold flights for up to 72 hours, and the capability to book with a secure and well-known system. The primary issue is that it is geared toward the needs of agents; as a result, it is EXTREMELY challenging for a new user to pick up and become proficient with Sabre.
Read full review
Pros
  • Doodle approaches this problem different than most other scheduling platforms I've looked at (and I've looked at most of them). Doodle allows the person who is making their calendar available for scheduling to make the final decision on the meeting in contrast to other platforms that typically do it the other way around. Both can be beneficial depending on preference
  • I love that Doodle allows for proposing multiple times, which is a feature I've yet to find on other scheduling platforms (and I've looked at/tried a lot of them)
  • Doodle makes the scheduling process very simple even for someone who's never used it before
Read full review
  • Sabre is a classic system with no shiny, flashy interruptions or things made to confuse. It is very straightforward.
  • Sabre is keystroke based, so it is quick to make entries and search for flights.
  • Sabre works in real-time, allowing for current pricing and availability.
  • Sabre allows the ability to hold flights for a travel agent longer than what an average person searching for flights can.
Read full review
Cons
  • I would appreciate a more intuitive add-on within Google Calendar so we can schedule meetings directly in there.
  • I think missing functionality might be adding sliders, photos, and colors to the polls to make it look really beautiful.
  • I find the options on the poll settings are a bit confusing. It could be elaborated on more or have tooltips to explain the options better.
Read full review
  • Not a good support system
Read full review
Likelihood to Renew
Easy to use and basically free.
Read full review
No answers on this topic
Usability
Very simple journey with the few important questions/fields
Read full review
No answers on this topic
Support Rating
Doodle has customer service support available as needed, but honestly, it is so easy to use that I have rarely had to seek support. They are always a click away and responsive to resolving any need or to clarify the next best step to using Doodle to meet my needs.
Read full review
In my 14 years of using Sabre Red Workspace, their software support desk has always offered top-notch customer service and professionalism. Their representatives are extremely knowledgeable, and there has never been a time where they weren't able to quickly and accurately resolve our issues or answer our questions when we called, and we have never been charged for their assistance.
Read full review
Alternatives Considered
Doodle is more customizable and I love the animation aspect. It is missing the engagement piece, but again I am new to it so there may be features in Doodle that I haven't discovered yet.
Read full review
Error Free Functionality, More Availability and Much better in speed
Read full review
Return on Investment
  • Doodle saves so much time. Time is valuable, and it cuts the time involved with scheduling in half.
  • Doodle connects our team across campus. Even if we don't see each other, we can still check in and plan a meeting.
  • Doodle doesn't always work well with our campus network, which can be annoying.
Read full review
  • Sabre Red Workspace's canned and customizable scripts and mid/back office QC routines that we have in place have reduced the amount of agent errors.
  • The number of debit memos our agency receives has not been completely eliminated, but it has significantly decreased.
Read full review
ScreenShots