Dovetail

Dovetail

41 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Dovetail	Score8.3 out of 10	Mid-Size Companies (51-1,000 employees)	Dovetail, headquartered in Sydney, aims to enable the world to create better products and services through deep customer understanding. Dovetail states they empower 45,000+ people, from agencies to universities to Fortune 100 companies, to make sense of their customer research in one collaborative research platform.	$0 per month

Pricing

Dovetail

Free: $0
Professional: $15
per month
Enterprise: Contact Sales
per year

Pricing Offerings
Dovetail
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No

Optional

Discount available for annual billing on the Professional plan.

Community Pulse
Key User Insights
	Dovetail
Considered Both Products	Dovetail Verified User Chose Dovetail Better usability but less powerful in terms of integration. EnjoyHQ felt better for quantitave data when i used it for the last time. But my knowledge is not up to date. Incentivized Helpful? Nic Nieves Sr. UX/UI Designer in Marketing at BambooHR (Computer Software, 1001-5000 employees) Chose Dovetail Dovetail is 10X better. So much easier and truly meant for having one centralized workspace. Everything from the highlights and tags and videos and column customization when editing makes it easy to call them the winner in this field. I wouldn't want to go back to my other … Incentivized Helpful? Verified User Chose Dovetail Marvin's approach to AI has always been a core part of their platform, and so the integration of AI features (and the focus on building an AI product that works effectively for the kind of research we are doing) has always been at the forefront of their thinking and design. … Incentivized Helpful? Alaine Burns Laycock Head of Customer Insight in Research & Development at Dext (Financial Services, 201-500 employees) Chose Dovetail Dovetail is the most stakeholder-friendly research tool we've used. Its visual insights, highlight reels, and intuitive interface make it easy for non-researchers to understand and act on customer feedback. Stakeholders can engage directly without needing deep training, making … Incentivized Helpful? Verified User Chose Dovetail Dovetail meets our needs the best with global codebooks, data retention rules, etc. Other platforms offered functionality we had in other tools or limited our ability to control data management and access controls. We would love even more in Dovetail, but like the direction … Incentivized Helpful? Lada Gorlenko Sr Director, Research in Research & Development at MURAL (Computer Software, 201-500 employees) Chose Dovetail Haven't used EnjoyHQ in the last three years, so cannot compare the new capabilities like AI. We switched to Dovetail because it was easier to use at the time. Incentivized Helpful? Verified User Chose Dovetail I tried this product and must say I think the AI features are way better here and more accurate Incentivized Helpful? Verified User Chose Dovetail We chose Dovetail because it was more powerful and simple to use when we evaluated these tools. Incentivized Helpful? Verified User Chose Dovetail I work at Notion and we could also save our docs within Notion Incentivized Helpful? Verified User Chose Dovetail Dovetail outperforms in qualitative research analysis by offering advanced tagging transcription and centralized insights. I think notion is good for large or complex documentation but Dovetail is nice for qualitative documentation. Maze is better for usabilty testing , … Incentivized Helpful? Tucker Boren Director, Market Intelligence in Marketing at Khoros (Internet, 501-1000 employees) Chose Dovetail Dovetail has some niche capabilities for market research that these alternative competitors do not like embedded transcription, insight clipping, sharing across a research team, etc. The others in my list have more features and are designed for knowledge management. For … Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

User Ratings
	Dovetail
Likelihood to Recommend	7.5 (3 ratings)
Usability	6.0 (2 ratings)