Dropbox Business vs. Dropbox DocSend

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox Business
Score 9.0 out of 10
N/A
Dropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.
$15
per user/per month
Dropbox DocSend
Score 9.6 out of 10
N/A
Dropbox DocSend helps business professionals to securely share and control content. Dropbox DocSend's link-based system is used to set security preferences for each stakeholder, receive notifications each time someone views a file, analyze content performance on a page-by-page basis, and create modern virtual deal rooms. With DocSend, business can offload administrative burdens and securely share the most impactful proprietary information faster. DocSend’s Virtual…
$10
per month per user
Pricing
Dropbox BusinessDropbox DocSend
Editions & Modules
Standard
$15
per user/per month
Advanced
$25
per user/per month
Enterprise
Contact sales team
Personal
$10
per month per user
Standard
$45
per month per user
Advanced
$150
per month
Advanced Data Rooms
$180
per month
Offerings
Pricing Offerings
Dropbox BusinessDropbox DocSend
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Dropbox BusinessDropbox DocSend
Considered Both Products
Dropbox Business
Chose Dropbox Business
I haven't used onedrive but it is a default on some of my devices. I prefer dropbox because it is integrated with a number of other platforms. When uploading documents, it will provide a link for easy sharing with colleagues and that is helpful. It also gives an option to …
Chose Dropbox Business
Google Drive is hands down a better product and more versatile. I have a paid account and it is not expensive for a lot of storage. I don't think Dropbox can really compete, honestly. They just aren't as good and useable. I also think that Google has a lot more integrations. It …
Chose Dropbox Business
That it is so natural to transfer an archive or pictures to Dropbox and that it is so easy to impart that material to others through email! This is equivalent to transferring to Google Drive; be that as it may, for the individuals who are not Google Clients, I think this is …
Chose Dropbox Business
Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. …
Chose Dropbox Business
I chose Dropbox Business because it is affordable, reliable, and easy to customize.
Additionally, it offers ample storage space for all our files.
Chose Dropbox Business
Dropbox Business stacks up well with most of the competition, but the pricing is on the high side, if it continues to increase then we would have to look for alternatives with the same or similar features.
Chose Dropbox Business
We actually use both Redtail CRM and Dropbox Business currently. Dropbox is better than Redtail from the standpoint that it allows easier organization and access to files and documents. The main benefit of Redtail is that it allows a great way to organize client information, …
Chose Dropbox Business
Dropbox Business just works better across multiple platforms without taking up too many resources locally. I use iCloud for my personal stuff as well, but would never even think of using it across an entire organization. The access and navigation to documents is way easier in …
Chose Dropbox Business
We did not evaluate other tools. Dropbox has been used within my organization for quite some time.
Chose Dropbox Business
None of the above have all the functionality that Dropbox Business has.
Chose Dropbox Business
Dropbox Business holds up against the other big boys like Google Drive and Microsoft OneDrive. If you already use those platforms, it would probably make sense to use them. But many users already used Dropbox and were familiar with it. And if you don't already have a …
Chose Dropbox Business
Microsoft Teams works well but doesn't save files well and sometimes pieces go missing. [In] Dropbox Business, you can work simultaneously and files don't get corrupted. It is more user-friendly and makes working more efficient.
Chose Dropbox Business
Dropbox Business does a better job and document organization and sharing compared to Google Drive. Google Drive by default gives you a large list of files for which you create folders and navigating through those can be a hassle. Dropbox Business gives you a good folder …
Chose Dropbox Business
Dropbox Business is basically an industry standard for file storage at this point and most clients and team members will be familiar with it. Sharefile’s main advantage is its security. It provides more security options than Dropbox. The only downside that our team saw with …
Chose Dropbox Business
Dropbox Business is far superior for user experience, file requests, and general stability, but it's a hard sell to use extensively when OneDrive is included with Microsoft 365.
Chose Dropbox Business
Dropbox Business seemed to have many more features when we rated it against our scorecard and was head and shoulders above MyWorkDrive and eFileCabinet. Both competing products seemed more primitive or basic when compared to Dropbox Business. I realize that many features go …
Chose Dropbox Business
About the same, I use them both with my business.
Chose Dropbox Business
Sometimes using products outside the Microsoft ecosystem forces competition and helps to get improvements fast tracked which benefits everyone. Dropbox Business is designed from the ground up as opposed to yet another add on to a wider set of software applications. User …
Chose Dropbox Business
No other products to compare with. This has been the only product I've used so far.
Chose Dropbox Business
The services like OneDrive and Google Drive are pretty identical but, OneDrive for business is more cost-effective as it already is included in all of our user's Microsoft Office 365 subscriptions. They all similar functionality but at the end of the day if we can use a …
Chose Dropbox Business
We also use Microsoft OneDrive, but I prefer Dropbox Business. It’s more intuitive, and frankly, more people have it. We work with a lot of contractors, and almost all of them have Dropbox accounts. It makes it easier to use what everyone else is using. Also, I love the notes …
Chose Dropbox Business
Google drive is a lot cheaper and allows for more GB than Dropbox Business. Hightail also offers a fair amount of storage space and is about the same price as Dropbox. Google Drive offers 15gb and Dropbox only 2gb however there are ways to get more storage. Dropbox though could …
Chose Dropbox Business
We mainly selected Dropbox business for the limited deployments are due to the customers we have already using them. They are not our centralized system of choice.
Chose Dropbox Business
Dropbox Business offers very similar file sharing via the cloud features compared to Ms OneDrive & Box. One major advantage with Dropbox Business is the desktop app. With the app users can monitor both a business Dropbox account as well as their own personal Dropbox account. …
Dropbox DocSend
Chose Dropbox DocSend
DocSend wins hands down with the usability and basic features. The insights on individual page engagement itself makes DocSend a way more effective product than Adobe Send & Track. Finally the pricing is just unparalleled.
Chose Dropbox DocSend
Everyone uses multiple services from many companies. It's key if a breach happens or a hack or downtime. So there is nothing to do about some Force Majeure Selecting Dropbox for files is like selecting Paypal for online payments, it has marketed its space but the fees are high.
Chose Dropbox DocSend
DocSend is more convenient than DocuSign if you are already using dropbox, otherwise a lot of these solutions come down to pricing and preference on user interface. For us, DocSend was great until our needs changed to needing a more sophisticated contract management tool. With …
Chose Dropbox DocSend
DocSend offers more data points allowing me to understand my users and how they use the documents they have access to.
Chose Dropbox DocSend
In terms of organization for cloud services, competitors are very well placed in the market. But the ease of docsend is far superior. For users who are not used to these platforms, it is certainly the best tool we have on the market. When it comes to editing and sharing files …
Chose Dropbox DocSend
I have tried Notion and Google Docs earlier. Even though Notion helps me know who has viewed the doc, and their last visit - it still doesn't tell me how many times has a doc been visited, which areas did they focus on. Google Drive only lets me know the change history of the …
Chose Dropbox DocSend
I manage a lot of information from different customers, in many cases, the customer wants to keep the information safe and confidential, the interface in many cases is easy to use, so take some time to adapt to that and, in addition, the share feature provides more flexibility …
Chose Dropbox DocSend
It serves a specific file sharing and tracking purpose
Chose Dropbox DocSend
We have chosen DocSend because it has some features that others doesn't have, such as security features monitoring files you have uploaded in it. In addition, you can securely disable the online PDF if you want people to input a password or require an email address before …
Chose Dropbox DocSend
Google Drive doesn’t give you the analytics you need to make informed decisions on a client by client basis!
Chose Dropbox DocSend
Our organization previously used ClearSlide but switched to DocSend as a cost savings. It was not made clear during the sales process that DocSend does not natively possess audio conferencing or screen-share capabilities. We had to add on the join.me integration after the fact, …
Chose Dropbox DocSend
DocSend is more robust than Dropbox Showcase for building data rooms but doesn't look nearly as nice from a marketing/sales standpoint. When comparing either to iDeals they are lightweight solutions while iDeals is built for M&A activities. I personally want something in …
Chose Dropbox DocSend
Clearslide had a very similar offering but a bit less user intuitive. The focus was much more on the live presentation mode.
Chose Dropbox DocSend
ClearSlide, videoinsight.io and PITCHXO
Features
Dropbox BusinessDropbox DocSend
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox Business
8.9
Ratings
6% above category average
Dropbox DocSend
-
Ratings
Versioning8.90 Ratings00 Ratings
Video files9.20 Ratings00 Ratings
Audio files9.10 Ratings00 Ratings
Document collaboration8.20 Ratings00 Ratings
Access control8.50 Ratings00 Ratings
File search9.10 Ratings00 Ratings
Device sync8.90 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox Business
9.0
Ratings
4% above category average
Dropbox DocSend
-
Ratings
User and role management9.20 Ratings00 Ratings
File organization9.20 Ratings00 Ratings
Device management8.80 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox Business
8.9
Ratings
4% above category average
Dropbox DocSend
-
Ratings
Performance9.00 Ratings00 Ratings
Reliability9.00 Ratings00 Ratings
Storage Reports8.60 Ratings00 Ratings
Best Alternatives
Dropbox BusinessDropbox DocSend
Small Businesses
SugarSync
SugarSync
Score 5.8 out of 10
SugarSync
SugarSync
Score 5.8 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
M‑Files
M‑Files
Score 8.9 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
M‑Files
M‑Files
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Dropbox BusinessDropbox DocSend
Likelihood to Recommend
8.5
(0 ratings)
9.9
(0 ratings)
Likelihood to Renew
5.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Availability
8.0
(0 ratings)
-
(0 ratings)
Performance
8.0
(0 ratings)
-
(0 ratings)
Support Rating
8.4
(0 ratings)
8.0
(0 ratings)
Implementation Rating
9.0
(0 ratings)
-
(0 ratings)
Configurability
9.0
(0 ratings)
-
(0 ratings)
Ease of integration
8.0
(0 ratings)
-
(0 ratings)
Product Scalability
9.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
5.0
(0 ratings)
-
(0 ratings)
User Testimonials
Dropbox BusinessDropbox DocSend
Likelihood to Recommend
Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
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It's super great for sharing sales collateral, investor pitch slide decks, and other one-time viewing content. It's mainly built for sales but has been a huge benefit as a small startup. It best for PDF content that is okay to be horizontally oriented and scrolled (e.g. the forward and back buttons are on the side of the viewing interface).
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Pros
  • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
  • Dropbox Business provides a means to safely store our documents without having to have physical copies.
  • Dropbox also allows for easy organization of our documents in folders and such in the system.
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  • Additional information from users who have already downloaded the files or material.
  • Additional information if the download link(s) have been resent.
  • Password encryption if necessary.
  • Email verification for third-party download via email.
  • Add-ons with other platforms and applications, such as Outlook and Gmail.
  • Seal of documents by electronic signature
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Cons
  • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
  • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
  • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
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  • Customer support is an area that is possible to improve, providing an [quick] answer.
  • [Providing] more details about how to interact with the tool, in some cases, is complicated for new users to understand and start to use the program.
  • The collaboration feature can be improved to allow users to have a better experience using the tool and interacting.
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Likelihood to Renew
First, because it's very price reasonable and second because it fulfills the promise it makes. It is simple to use, the learning curve is not that steep and it's easier for the new hires to understand and start using the tool as soon as they are on-boarded. It doesn't just save time but also effort
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No answers on this topic
Usability
Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
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No answers on this topic
Reliability and Availability
At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
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No answers on this topic
Performance
The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
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No answers on this topic
Support Rating
I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
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I haven’t used the support as our internal teams do a great job of fixing and supporting our DocSend use.
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Implementation Rating
The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
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No answers on this topic
Alternatives Considered
Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
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Our organization previously used ClearSlide but switched to DocSend as a cost savings. It was not made clear during the sales process that DocSend does not natively possess audio conferencing or screen-share capabilities. We had to add on the join.me integration after the fact, which has not worked well. When our contract is up with DocSend we will be moving back to ClearSlide
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Scalability
We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
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No answers on this topic
Return on Investment
  • Improved risk mitigation - know our files are encrypted.
  • Expiring Shared Links are a must have.
  • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
  • Collaboration makes it faster for us to complete plan documents with our customers.
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  • For about $100 you can optimize all
  • Of your pipelines that rely on decks or documents - worth it!
  • The time you’d spend having to send each link to individual clients without tracking is well worth the $100 on the product
  • We’ve been able to close our fundraising round and increase partnerships by utilizing DocSend - would recommend!
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ScreenShots

Dropbox DocSend Screenshots

Screenshot of the granular permissions that give control of what content visitors can access.Screenshot of document analytics that provide insights on the links that have been forwarded to someone that hasn't been engaged with yet. Page-by-page analytics for each viewer of a document reveal any unique interests.Screenshot of the dashboard to manage sensitive documents securely and get real-time deal insights on deals from start to finish with advanced data rooms.