TrustRadius: an HG Insights company

Dropbox Business

Score8.9 out of 10

859 Reviews and Ratings

What is Dropbox Business?

Dropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.

Top Performing Features

  • Video files

    Supports video file types

    Category average: 8

  • User and role management

    Administrators can manage users and user groups by role, in terms of setting permissions for things like file access, sharing, and editing permissions.

    Category average: 8.2

  • File organization

    The ability to choose where files will be stored, and manage individual users' storage; includes control over file organization structure.

    Category average: 8.3

Areas for Improvement

  • Storage Reports

    Includes reporting capabilities to monitor user activity and storage levels.

    Category average: 8.2

  • Access control

    Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.

    Category average: 8

  • Document collaboration

    Users can edit files and attach comments to files.

    Category average: 7.9

Dropbox, Business' New Paradox

Use Cases and Deployment Scope

Dropbox Business is used on literally second by second, minute by minute, hour by hour, etc. As the Founder, CEO, and Integrated Logistics & Solutions Director for TriState Events Dropbox Business is our life source for capturing the work and integrity of our employees who telework as it captures each log in and activity NOT ONLY for those who telework BUT ALSO for EVERY single file share that occurs in and out of our company with noncompany affiliates and intercompany "safe" recipients. Dropbox Business permits our firm/company to set expiration on files shared outside the company when sharing with noncompany participants. This ensures we maintain integrity of our confidential data. Dropbox Business encryption techniques works perfectly with our needs whereas as we progress with our growth into 2024 we would like to work with Dropbox team to be able to create a partnership of having our Vendor Registration Contracts that we already have designed and approved by our attorney, currently found in only a fillable pdf on our website, thus converted to an online submission only whereas the client has the ability to click submit, and the file is automatically saved in Dropbox Business eliminating the need for the end user to download and send to us in an attachment via email. In addition, we would like to also include a payment link which prevents submission without payment being included. Dropbox Business has many more tools available. It would be awesome to have a high level bulleted "Here's What We Offer" when opening Dropbox Business." Businesses who are looking for clear tracking of productivity among employees while protecting documents and managing who has access to what data then Dropbox Business is definitely their destiny. With all access points controlled by the Admin, Dropbox Business also permits Admin to provide access license to such people outside the org like the companies CPA, Attorney, while assigning those individuals their own folder as well. This is very helpful and reduces and/or eliminates email clutter as well.

Pros

  • Capture activity reports of license users (all activity across Dropbox, shared data in and out of Dropbox).
  • Reports of data files shared with nonlicensed or out of the firm individuals.
  • Data encryption, security protocols for the business, BRAVO! Job Well Done!
  • Permits secure partnership across its platforms with additional software gurus such as Adobe, Microsoft. As a Beta Tester and ProDeveloper for MS, Adobe, and Host-Server on GoDaddy this ability is phenomenal which makes my job as a developer using various platforms wordpress, webbuilder, WIX, etc much more user-friendly when pulling down files.
  • Removing and adding new licenses.
  • Scanning lost or recovering data, cleaning data.
  • Oh my, Dropbox Business is and must be the most user-friendly cloud based option for uploading, downloading and moving multiple small, medium, and even large files internally and even externally!
  • No matter what file format... Dropbox Business will communicate to you what you need! Communication is key with any software! Love at first site! Dropbox Business, you had me at "Happy Dropboxing!"

Cons

  • For Businesses who create their own contracts with their legal firms, provide more user-friendly instructions how to use Dropbox "Link" system to be able to embed these onto the end users website if there is desired destination such as ours, whereas the aforementioned we would be able to then form a submit button and provide a payment button. If they do not pay then it will not submit. Providing these types of instructions with the add-ons of new service plans would only increase revenue for Dropbox and potentially a new revenue stream. Maybe even offer tutorials for redevelopers who desire to learn this aspect of DropBox. Why not? Again it added revenue, what company is not always seeking ways to build into its business plan new revenue streams.
  • New ways to suspend users without being charged for things like if the employee has been suspended without pay etc... things like this are a positive for the small business sector.
  • Offer annual contracts, however they can pay monthly with small interest connect with Adobe Admin to see how they do it. I believe they offer that type of program. Penalty applies if they cancel before the year is up.
  • Offer referral programs to long term clients... Bring Dropbox Business a new client who signs a year contract even if they pay monthly receive 25% of your annual contract even if you pay monthly.

Return on Investment

  • Dropbox Business has provided our business the ability to offer 100% telework to employees, in our industry this was not even an option previously, not at all. Thus, what does this mean? As CEO, it permits me to, well work remotely...anywhere and anytime. Real work, real figures, real time!
  • After we began using Dropbox Business last year, implementing and merging our 77+ databases of organically built databases totally over 7,300+ vendors for the annual and one off event branding hosted throughout each year. Those databases are now being merged together into one chronologically categorized database within Dropbox and has enabled us to produce better email and text marketing strategies gaining internationally attention increasing ROI within a two year period of 15%.
  • Those same enhanced databases and file storage within Dropbox Business is began being used last year for our events throughout the year which have been experiencing YOY average growth of 20%. We expect the growth to continue with even more events to begin and continue YOY.
  • With the continuation and therefore of Dropbox Business, our goal is to conduct a complete review of our resources and process as we progress into 2024 to begin a full automation process utilizing all of the tools at our disposal within Dropbox Business to eliminate redundancies in our processes. This should permit the hiring of additional staff as we move into our next phase for a new client's expansion of 50 acres to an AirBnB, Event/Wedding Venue, Equestrian Rail Trail with Kentucky Thoroughbreds... with 10 camp sites as well and two stages for concerts and vendors. Excited for 2024.

Other Software Used

Adobe Acrobat Sign, Adobe Analytics, Adobe Acrobat, Adobe Acrobat Reader, Adobe Advertising Cloud, Adobe Animate, Adobe Illustrator CC, Adobe InDesign, Adobe Premiere Pro, GoDaddy Business Phone Number, GoDaddy Payments, GoDaddy Digital Marketing Suite, GoDaddy, Elevate Web Builder, WordPress Portal, WordPress VIP, WordPress & WooCommerce Affiliate Program, Wix, WixAnswers.com, Canva, Facebook Business Manager, Facebook Creator Studio, Facebook Live, Meta for Business, FBAPP.US - Facebook Apps and Tabs, Adobe PhotoShop, Adobe Express, Adobe Stock

Drop it like it's hot

Use Cases and Deployment Scope

Facilitates operations when users are off-site allowing us to work remotely. We are easily able to share files in real time and it is most comforting to know that our files are securely stored

Pros

  • easy to use
  • no longer need to email confidential docs instead they are shared in dropbox
  • love the fact that it indicates that whenever I save a file it auto lets me know that I am saving in DB so I don't get confused
  • DB really supports the new working environment where we can be working from anywhere in the world!!

Cons

  • perhaps ability to see who last modified a file

Return on Investment

  • unable to quote specific figure as this is our first year using the platform however the peace of mind knowing that our client files are secure is priceless

Other Software Used

Adobe Acrobat Sign

Just not as good as Google Drive but it's ok

Use Cases and Deployment Scope

I like the layout of documents when you first log in. It is a very simple file system and easy to find things that I need. I also like the design of it, it is very pleasing to the eye with the color scheme and layout.

Pros

  • Layout.
  • Simple filing system.
  • Color scheme.
  • Easy.

Cons

  • Compatibility.
  • Sharing.
  • Less features that I like than Google Drive.

Most Important Features

  • Organization.
  • Accuracy.
  • No file changes.

Return on Investment

  • It allows me to access things I need.
  • It doesn't offer much space.
  • I do not want to pay for their service.

Alternatives Considered

Google Drive

Other Software Used

Google Drive, Google Sheets, Google Pay

"Dropbox Business Robustness Is Due To Its Usability, Adaptability, And Connectivity Anywhere."

Use Cases and Deployment Scope

Dropbox Business is outstanding; that is a good option for storing data because it provides excellent value at a low cost. We have complete control over who can access our files at the folder and file levels. It’s smooth to use, has an excellent user interface, and provides various storage options for our business. Logging in gives us easy access to all our data, which I treasure. I can also access it from any location where I have an internet connection, which is convenient—our company benefits from its help in managing and growing. As a professional, it is a must-have accessory. Dropbox Business updated our work while on the go and made it possible to keep in touch. Dropbox Business is easy to use on all devices, including my smartphone, desktop computer, and tablet. Besides text and email, we can send files via these methods.

Pros

  • Dropbox Business: File Security
  • Dropbox Business: Affordability
  • Dropbox Business: File-Sharing
  • Dropbox Business: File Retention
  • Dropbox Business: Simple User Interface
  • Dropbox Business: Remotely Accessed Cloud
  • Dropbox Business: External Users Can Quickly Request Files

Cons

  • Dropbox Business: Multiple Admins Would Be Outstanding.
  • Dropbox Business: Using The Desktop Application Is A Pain.
  • Dropbox Business: Companies Blocking It For Security Concerns.

Most Important Features

  • Dropbox Business: Usability
  • Dropbox Business: Adaptability
  • Dropbox Business: File-swapping

Return on Investment

  • Dropbox Business: No file size cap
  • Dropbox Business: Customizability
  • Dropbox Business: Trustworthiness
  • Dropbox Business: Connectivity anywhere
  • Dropbox Business: Replication of backup data

Alternatives Considered

Google Drive and OneDrive

Other Software Used

Cisco Hybrid Cloud Platform for Google Cloud, Zoho CRM Plus, Zoom, Join.me

All the features you need.

Pros

  • Backup of important files away from the local network.
  • Organization.
  • File sharing with unlimited individuals and file size.

Cons

  • Not the biggest fan of the user interface.
  • Sometimes it randomly un-syncs, if that's even a word.

Most Important Features

  • File sharing.
  • Data backup.
  • Organization.

Return on Investment

  • File sharing security.
  • Efficiency in project development.
  • Organizational.

Alternatives Considered

Box and Apple iCloud