Dropbox Business vs. Google Drive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox Business
Score 8.9 out of 10
N/A
Dropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.
$15
per user/per month
Google Drive
Score 8.7 out of 10
N/A
Google Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.
$6
per month
Pricing
Dropbox BusinessGoogle Drive
Editions & Modules
Standard
$15
per user/per month
Advanced
$25
per user/per month
Enterprise
Contact sales team
Basic
$6.00
per month
Business
$12.00
per month
Enterprise
Contact Vendor for Quote
per month
Offerings
Pricing Offerings
Dropbox BusinessGoogle Drive
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for students, educators, and non profit organizations.
More Pricing Information
Community Pulse
Dropbox BusinessGoogle Drive
Features
Dropbox BusinessGoogle Drive
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox Business
8.9
Ratings
6% above category average
Google Drive
7.9
Ratings
6% below category average
Versioning8.90 Ratings8.40 Ratings
Video files9.20 Ratings7.60 Ratings
Audio files9.10 Ratings8.00 Ratings
Document collaboration8.20 Ratings8.60 Ratings
Access control8.50 Ratings8.30 Ratings
File search9.10 Ratings6.10 Ratings
Device sync8.90 Ratings8.00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox Business
9.0
Ratings
4% above category average
Google Drive
8.2
Ratings
6% below category average
User and role management9.20 Ratings8.40 Ratings
File organization9.20 Ratings7.50 Ratings
Device management8.80 Ratings8.70 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox Business
8.9
Ratings
4% above category average
Google Drive
8.4
Ratings
1% below category average
Performance9.00 Ratings8.20 Ratings
Reliability9.00 Ratings8.40 Ratings
Storage Reports8.60 Ratings8.50 Ratings
User Ratings
Dropbox BusinessGoogle Drive
Likelihood to Recommend
8.5
(0 ratings)
8.4
(0 ratings)
Likelihood to Renew
5.0
(0 ratings)
9.9
(0 ratings)
Usability
9.0
(0 ratings)
8.1
(0 ratings)
Availability
8.0
(0 ratings)
10.0
(0 ratings)
Performance
8.0
(0 ratings)
9.0
(0 ratings)
Support Rating
8.4
(0 ratings)
8.0
(0 ratings)
In-Person Training
-
(0 ratings)
9.0
(0 ratings)
Implementation Rating
9.0
(0 ratings)
8.0
(0 ratings)
Configurability
9.0
(0 ratings)
6.0
(0 ratings)
Ease of integration
8.0
(0 ratings)
5.0
(0 ratings)
Product Scalability
9.0
(0 ratings)
10.0
(0 ratings)
Vendor post-sale
8.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
5.0
(0 ratings)
-
(0 ratings)
User Testimonials
Dropbox BusinessGoogle Drive
Likelihood to Recommend
Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
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Suppose you require quick access to files across multiple systems. Real-time collaboration on Google Docs, Slides, and Sheets. You don’t have to send ten different versions of the same file back and forth. One person can write a document in Los Angeles, and someone in Tokyo can be on at the same time and see their edits as they make them.
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Pros
  • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
  • Dropbox Business provides a means to safely store our documents without having to have physical copies.
  • Dropbox also allows for easy organization of our documents in folders and such in the system.
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  • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
  • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
  • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
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Cons
  • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
  • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
  • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
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  • Advanced File Search, personally I find it uncomfortable to search for files with specific extensions within my drive in Google Drive, the interface is not very clear and the search options are limited, making this work tedious.
  • In applications like Google Sheets, the number of cells is extremely small, which limits the amount of information that can be saved, this makes the tool focus on small files.
  • Inherited permissions, it happens to me that in certain shared files when analyzing the permissions granted to the participants some of them are left with owner permissions without having given such property, that point is confusing so I would like the interface to be clearer.
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Likelihood to Renew
First, because it's very price reasonable and second because it fulfills the promise it makes. It is simple to use, the learning curve is not that steep and it's easier for the new hires to understand and start using the tool as soon as they are on-boarded. It doesn't just save time but also effort
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It's perfect for me. It keeps things saved and is easy to remove items if needed. Also, I very much enjoy the formatting options. Along with the integrations it has for SSO. Overall, this is the most user friendly system I have ever come across.
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Usability
Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
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It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
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Reliability and Availability
At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
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Always available
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Performance
The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
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The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
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Support Rating
I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
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It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
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In-Person Training
No answers on this topic
The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
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Implementation Rating
The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
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It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
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Alternatives Considered
Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
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Apple Drive dosn't offer that much storage and doesn't provide vast features with collaborative tools like docs , spreadsheet and forms etc. Google drive also allows you to search for files and folders that contain certain words in their title or content in any perticular file. therefore search is very deep and reliable and hepls to access your data easily
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Scalability
We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
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I have always been able to access
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Return on Investment
  • Improved risk mitigation - know our files are encrypted.
  • Expiring Shared Links are a must have.
  • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
  • Collaboration makes it faster for us to complete plan documents with our customers.
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  • It has given our operation remote capabilities
  • Easier to access and understand client's need through collaborative enviroment
  • availability to digital resources fast and easy
  • saved our operation hundreds of dollars in physical storage (both investment and maintenance)
  • our operation became easier for new staff to get onboard: small learning curve to use it
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ScreenShots

Google Drive Screenshots

Screenshot of Google Drive PriorityScreenshot of Comment on Microsoft Files in Google DriveScreenshot of Shared drives