TrustRadius: an HG Insights company

Dropbox DocSend vs. Dropbox Sign

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox DocSend

    Score9.6 out of 10
    N/ADropbox DocSend helps business professionals to securely share and control content. Dropbox DocSend's link-based system is used to set security preferences for each stakeholder, receive notifications each time someone views a file, analyze content performance on a page-by-page basis, and create modern virtual deal rooms. With DocSend, business can offload administrative burdens and securely share the most impactful proprietary information faster. DocSend’s Virtual…

    $10

    per month per user

    Dropbox Sign

    Score8.3 out of 10
    N/AHelloSign is an electronic signature software offering acquired by Dropbox in early 2019. It includes features such as customization for businesses of any size and bank-level security.

    $0

    per month

    Pricing
    Dropbox DocSendDropbox Sign
    Editions & Modules
    Personal
    $10
    per month per user
    Standard
    $45
    per month per user
    Advanced
    $150
    per month
    Advanced Data Rooms
    $180
    per month
    Free
    $0
    Essentials
    $15
    per month
    Standard
    $17.5
    per month starting at two users, per user
    Essentials API
    $75
    per month Starting at 50 signature requests / mo.
    Standard API
    $250
    per month Starting at 100 signature requests / mo.
    Premium
    Custom
    Custom
    Offerings
    Pricing Offerings
    Dropbox DocSendDropbox Sign
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Additional pricing available for HelloWorks and HelloFax
    More Pricing Information
    Community Pulse
    Dropbox DocSendDropbox Sign
    Considered Both Products
    Dropbox
    No answer on this topic
    Dropbox
    Chose Dropbox Sign
    While the options above are viable, they don't seem to have the cost structures set up appropriately to capture the longtail of users that my company and I exist in. Even if they are cheaper, they entangle you in a mesh that basically leaves you stuck in their ecosystem. …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    Dropbox DocSendDropbox Sign
    Likelihood to Recommend
    9.9
    (22 ratings)
    9.0
    (177 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.4
    (11 ratings)
    Usability
    -
    (0 ratings)
    9.8
    (123 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    8.0
    (1 ratings)
    1.7
    (18 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (4 ratings)
    Configurability
    -
    (0 ratings)
    8.3
    (120 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)