Dropbox DocSend vs. Pipedrive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox DocSend
Score 9.6 out of 10
N/A
Dropbox DocSend helps business professionals to securely share and control content. Dropbox DocSend's link-based system is used to set security preferences for each stakeholder, receive notifications each time someone views a file, analyze content performance on a page-by-page basis, and create modern virtual deal rooms. With DocSend, business can offload administrative burdens and securely share the most impactful proprietary information faster. DocSend’s Virtual…
$10
per month per user
Pipedrive
Score 8.5 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$24
per month per seat
Pricing
Dropbox DocSendPipedrive
Editions & Modules
Personal
$10
per month per user
Standard
$45
per month per user
Advanced
$150
per month
Advanced Data Rooms
$180
per month
Essential
$24
per month per seat
Advanced
$49
per month per seat
Professional
$69
per month per seat
Power
$79
per month per seat
Enterprise
$129
per month per seat
Offerings
Pricing Offerings
Dropbox DocSendPipedrive
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMonthly plans are available. The Essentials monthly plan at $24 per month.
More Pricing Information
Community Pulse
Dropbox DocSendPipedrive
Features
Dropbox DocSendPipedrive
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Dropbox DocSend
-
Ratings
Pipedrive
6.7
Ratings
14% below category average
Customer data management / contact management00 Ratings7.60 Ratings
Workflow management00 Ratings5.70 Ratings
Territory management00 Ratings6.00 Ratings
Opportunity management00 Ratings8.30 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.90 Ratings
Contract management00 Ratings5.00 Ratings
Quote & order management00 Ratings5.00 Ratings
Interaction tracking00 Ratings8.00 Ratings
Channel / partner relationship management00 Ratings6.70 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Dropbox DocSend
-
Ratings
Pipedrive
2.9
Ratings
89% below category average
Case management00 Ratings4.70 Ratings
Call center management00 Ratings1.10 Ratings
Help desk management00 Ratings3.10 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Dropbox DocSend
-
Ratings
Pipedrive
6.1
Ratings
22% below category average
Lead management00 Ratings5.70 Ratings
Email marketing00 Ratings6.40 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Dropbox DocSend
-
Ratings
Pipedrive
6.0
Ratings
24% below category average
Task management00 Ratings7.70 Ratings
Billing and invoicing management00 Ratings4.10 Ratings
Reporting00 Ratings6.10 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Dropbox DocSend
-
Ratings
Pipedrive
6.8
Ratings
11% below category average
Forecasting00 Ratings6.40 Ratings
Pipeline visualization00 Ratings8.10 Ratings
Customizable reports00 Ratings6.10 Ratings
Customization
Comparison of Customization features of Product A and Product B
Dropbox DocSend
-
Ratings
Pipedrive
4.8
Ratings
44% below category average
Custom fields00 Ratings5.40 Ratings
Custom objects00 Ratings6.10 Ratings
Scripting environment00 Ratings1.00 Ratings
API for custom integration00 Ratings6.70 Ratings
Security
Comparison of Security features of Product A and Product B
Dropbox DocSend
-
Ratings
Pipedrive
5.9
Ratings
34% below category average
Single sign-on capability00 Ratings6.10 Ratings
Role-based user permissions00 Ratings5.70 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Dropbox DocSend
-
Ratings
Pipedrive
1.1
Ratings
148% below category average
Social data00 Ratings1.10 Ratings
Social engagement00 Ratings1.10 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Dropbox DocSend
-
Ratings
Pipedrive
3.6
Ratings
68% below category average
Marketing automation00 Ratings3.60 Ratings
Compensation management00 Ratings3.50 Ratings
Platform
Comparison of Platform features of Product A and Product B
Dropbox DocSend
-
Ratings
Pipedrive
7.4
Ratings
1% above category average
Mobile access00 Ratings7.40 Ratings
Best Alternatives
Dropbox DocSendPipedrive
Small Businesses
SugarSync
SugarSync
Score 5.7 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
M‑Files
M‑Files
Score 8.9 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
M‑Files
M‑Files
Score 8.9 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Dropbox DocSendPipedrive
Likelihood to Recommend
9.9
(0 ratings)
7.6
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(0 ratings)
Usability
-
(0 ratings)
9.6
(0 ratings)
Availability
-
(0 ratings)
8.2
(0 ratings)
Support Rating
8.0
(0 ratings)
8.5
(0 ratings)
Implementation Rating
-
(0 ratings)
8.2
(0 ratings)
User Testimonials
Dropbox DocSendPipedrive
Likelihood to Recommend
It's super great for sharing sales collateral, investor pitch slide decks, and other one-time viewing content. It's mainly built for sales but has been a huge benefit as a small startup. It best for PDF content that is okay to be horizontally oriented and scrolled (e.g. the forward and back buttons are on the side of the viewing interface).
Read full review
Pipedrive's lead management features are top-notch, particularly the ability to automate email correspondence and receive alerts when necessary. It has an excellent pipeline, opportunity management, and sales automation without coding: —Exceptional cost-effectiveness. —User-friendliness. —Usability. —Top-notch search filter. However, its speed could be increased because adding new actions requires numerous taps and swipes.
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Pros
  • Additional information from users who have already downloaded the files or material.
  • Additional information if the download link(s) have been resent.
  • Password encryption if necessary.
  • Email verification for third-party download via email.
  • Add-ons with other platforms and applications, such as Outlook and Gmail.
  • Seal of documents by electronic signature
Read full review
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
Cons
  • Customer support is an area that is possible to improve, providing an [quick] answer.
  • [Providing] more details about how to interact with the tool, in some cases, is complicated for new users to understand and start to use the program.
  • The collaboration feature can be improved to allow users to have a better experience using the tool and interacting.
Read full review
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
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Likelihood to Renew
No answers on this topic
Unless I find something better...
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Usability
No answers on this topic
There is a learning curve that caused a slow adoption but overall the UI looks great and the support is helpful when there is an issue that you need to be addressed. The marketplace integrations (developed by Pipedrive) could definitely use some work as they're not as seamless as we'd hoped for!
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Support Rating
I haven’t used the support as our internal teams do a great job of fixing and supporting our DocSend use.
Read full review
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
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Implementation Rating
No answers on this topic
Experiment is the only way to start
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Alternatives Considered
Our organization previously used ClearSlide but switched to DocSend as a cost savings. It was not made clear during the sales process that DocSend does not natively possess audio conferencing or screen-share capabilities. We had to add on the join.me integration after the fact, which has not worked well. When our contract is up with DocSend we will be moving back to ClearSlide
Read full review
The reporting tools with Pipedrive are immensely more advanced and customizable than Clio Grow. We are able to adjust and tweak the reports to make sense for our firm specifically whereas with Clio Grow, you were sort of stuck with the default reports. Pipedrive beats Clio Grow hands down.
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Return on Investment
  • For about $100 you can optimize all
  • Of your pipelines that rely on decks or documents - worth it!
  • The time you’d spend having to send each link to individual clients without tracking is well worth the $100 on the product
  • We’ve been able to close our fundraising round and increase partnerships by utilizing DocSend - would recommend!
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  • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
  • We were able to integrate our calling system easily and get things going on the lead calling aspect.
  • Great multipipeline option where we were able to manage both organisations under one roof.
Read full review
ScreenShots

Dropbox DocSend Screenshots

Screenshot of the granular permissions that give control of what content visitors can access.Screenshot of document analytics that provide insights on the links that have been forwarded to someone that hasn't been engaged with yet. Page-by-page analytics for each viewer of a document reveal any unique interests.Screenshot of the dashboard to manage sensitive documents securely and get real-time deal insights on deals from start to finish with advanced data rooms.

Pipedrive Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of