Box vs. Dropbox

Box

717 Reviews and Ratings

Dropbox

4,201 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Box	Score7.1 out of 10	N/A	Box is an online Intelligent Content Management solution that caters to individual users as well as businesses.	$21 per month 3 users (minimum)
Dropbox	Score8.2 out of 10	N/A	Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.	$9.99 per month

Pricing

Box

Dropbox

Business Starter: $7
per month per user (3 minimum)
Business: $20
per month per user (3 minimum)
Business Plus: $33
per month per user (3 minimum)
Enterprise: $47
per month per user (3 minimum)
Enterprise Plus: $50
per month (billed annually) per user (3 minimum)
Enterprise Advanced: Contact us
per month per user (35 minimum)

Plus: $9.99
per month
Essentials: $18
per month
Business: $20
per month per user
Business Plus: $26
per month per user
Basic: Free

Pricing Offerings
Box	Dropbox
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
Yes	No

Optional

No setup fee

A discount is available for annual pricing.

—

Community Pulse
Key User Insights
	Box	Dropbox
Considered Both Products	Box Cameron Markell Nolan Content Manager in Marketing at Morehouse College (Higher Education, 201-500 employees) Chose Box I believe that anyone with exposure to software like Dropbox or Google Drive will have an easier transition when attempting to use Box. Where Box could improve is having a refresh of the UI/UX design. With an improvement to the design, Box can be more responsive and widely … Incentivized Helpful? Verified User Chose Box I slightly prefer Box over Dropbox, especially if I need to store and manage thousands of files. Dropbox online file management was not as easy to navigate as Box. However, Dropbox also has a similar cloud sync feature that worked similar to Box and was pretty comparable to the … Incentivized Helpful? Verified User Chose Box Box has fewer features than Dropbox and that makes it easier to use. Incentivized Helpful? Rusty Carlson Field Underwriter in Professional Services at Symmetry Financial Group (Insurance, 1001-5000 employees) Chose Box The first benefit of using Box that comes to my mind is the cost advantage. Box is generally more affordable and easy-to-use than Dropbox Business because it eliminates the cost of hardware and maintenance which translates into significant cost savings. Box team maintains, … Incentivized Helpful? Bianca Oviedo Associate Software Engineer in Engineering at Enterprise (Automotive, 10,001+ employees) Chose Box This platform was a recent selection but before switching to Box we used Hiver, MS SharePoint, Dropbox, and Asana. We moved to Box because of many reasons like cost factors, usability factors, support team rating, and much more. With my Incentivized Helpful? Verified User Chose Box Box is better for large file sets than Dropbox, and doesn't have the collaboration abilities of Sharepoint (But that's not a negative! Sometimes it's just not needed). Incentivized Helpful? Verified User Chose Box Our university previously used a private VPN, and we've used Google Drive as well before. At a previous university, I had experience with Dropbox. While I was unhappy about the switch to Box at first (change is always hard), Box seems superior in ease of use and collaboration … Incentivized Helpful? Verified User Chose Box Box is more secure than Dropbox and has a better user interface on desktop clients. We also like Box's UI for editing documents in the cloud and Box's offerings for sharing documents outside our organization over competitors like Dropbox. However, Dropbox is better known for … Incentivized Helpful? Verified User Chose Box I like using Box much better than Dropbox although I have not used Dropbox in ten or so years, so their performance and [user] interface may have improved. Box is more user friendly and easy to navigate. When I was using Dropbox, I disliked that it did not sync well or quickly, … Incentivized Helpful? Maike Holthuijzen Graduate Research Assistant in Research & Development at Utah State University (Higher Education, 5001-10,000 employees) Chose Box I prefer Box over Dropbox. I found the online interface more intuitive and user-friendly. In addition, Box is integrated with more software than Dropbox, and it is also easier to share files of any size using Box. Finally, Box comes with slightly more enhanced security features … Incentivized Helpful? Verified User Chose Box The best user experience of any of the major cloud data providers. As it's not a product of any of the other major technology companies, it remains agnostic to the many platforms / features that everyday users want to have. Incentivized Helpful? Innsu (Daniel) Kim Sr. Engineer in Research & Development at Illumina (Biotechnology, 5001-10,000 employees) Chose Box Less space and features Incentivized Helpful? Ehud Lehavi Quality Assurance Associate in Quality Assurance at Precision NanoSystems Inc. (Biotechnology, 51-200 employees) Chose Box Exactly the same. Works just as fine and smooth! Incentivized Helpful? Lochan Kalicharan Desktop Support Specialist in Information Technology at Mount Sinai Health System (Medical Practice, 10,001+ employees) Chose Box Among many other solutions box has been vetted by our security professionals and deemed to be the best solution for our particular organization. This lends to many of box's security features that still allow for collaboration and secure file sharing. Incentivized Helpful? Alan Bloxham Project Manager in Marketing at FSC (Marketing & Advertising, 1-10 employees) Chose Box We selected Box when our clients were specifically requesting us to use that app. Incentivized Helpful? Bhawnish Kumar Implementation Engineer in Information Technology at BT in India (Information Technology & Services, 10,001+ employees) Chose Box Box has cheap storage pricing and so is preferred by small organizations, and easy to use app and sync make it a good product to use. Cross platform file sharing and editing over the cloud is one of the best features it has. Incentivized Helpful? Marcus Jones Finance Assistant in Finance and Accounting at Sage (Computer Software, 10,001+ employees) Chose Box I prefer Box over all of these alternatives because I find Box to be a lot more user-friendly and intuitive. Box has a lot more integrations as compared to the previous alternatives I used in my company. Moreover, this tool has led to an improvement in risk mitigation because … Incentivized Helpful? Verified User Chose Box Simply put, having unlimited file storage is a clear differentiator. Furthermore, the number of integrations offered by Box is simply unmatched. If you are looking for pure document and file sharing, I don't think there is a better product on the market. The benefits from … Incentivized Helpful? Rebekah Ryan, PMP Senior Technical Project Manager at Optum (Hospital & Health Care, 10,001+ employees) Chose Box Box and its competitors are all quite similar in their filesharing and storing capabilities. I think the closest, most similar product would be OneDrive, which I use quite often. Google Drive provides a bit more of real-time updating and version control of documentation that I … Incentivized Helpful? Rose Carmela Project Manager in Information Technology at BNY Mellon (Financial Services, 10,001+ employees) Chose Box A simple secure link and a password protection is what employees use to share files. Box is made different from other cloud content collaboration software because of the commenting feature which keeps all discussions together and enables any collaborator to provide feedback on … Incentivized Helpful? Christopher Boutros Senior Financial Systems Administrator in Finance and Accounting at Cypress Creek Renewables (Utilities, 201-500 employees) Chose Box Box was selected prior to me starting with the company. We eventually switched to Sharepoint because of the cost savings, but otherwise, we would have preferred to stay on Box. OneDrive did not stack up to Box because it was determined that it was best suited for storing work … Incentivized Helpful? Verified User Chose Box Box has a similar, but easier interface. Incentivized Helpful? Verified User Chose Box Box was the most versatile and cheaper of these options, also had more granular admin capabilities and platform agnostic (whether your are using MS Office or Google Docs). Incentivized Helpful? Verified User Chose Box Box has added some new protections to try and prevent multiple people from working on the same document at the same time without knowing, but I have yet to test them out. That has been an issue in the past that has led to some weird file uploads where now there are multiple … Incentivized Helpful? Brett Schenker Founder at Graphic Policy (Broadcast Media, 1-10 employees) Chose Box Both of these services are fine but they both seem to either be missing features or are much slower to do what needs to be done. Price might be the biggest difference since Google Drive is free but paying for Box is still worth it. Incentivized Helpful?	Dropbox Stephen Wittmaak Marketing Associate in Marketing at PSIvet (Veterinary, 11-50 employees) Chose Dropbox I've been a longtime user of Dropbox, for me, I'm already invested. I never have any issues across different devices or platforms. "Dropbox Life"! Incentivized Helpful? Verified User Chose Dropbox I have used Box, Google Drive and MS OneDrive. Honestly, most of the company has trust issues with Microsoft and Google as they have a history of leaks and system hacks. Box is good but not as complete a business solution compared to Dropbox. Dropbox is fast and reliable and it … Incentivized Helpful? Carl Grivakis Senior Graphic Designer in Corporate at Interaction Associates (Professional Training & Coaching, 11-50 employees) Chose Dropbox We switched over to box because of some integration tools we wanted for Salesforce, and to have a platform that could be better utilized by others outside of our design and production team. We found that box has better usability for our users that aren't as fluent in computers. … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Box

Dropbox

Comparison of Enterprise Content Management features of Box and Dropbox
Feature	Box 6.1 25 Ratings	Dropbox - Ratings
Content capture & imaging	8.119 Ratings	00 Ratings
File sync, storage & archiving	9.224 Ratings	00 Ratings
Document management	6.223 Ratings	00 Ratings
Records management	5.719 Ratings	00 Ratings
Content search & retrieval	7.523 Ratings	00 Ratings
Enterprise content collaboration	8.021 Ratings	00 Ratings
Content publishing & creation	5.015 Ratings	00 Ratings
Security, risk management & information governance	6.025 Ratings	00 Ratings
Contract lifecycle management	5.011 Ratings	00 Ratings
Automated workflows	5.013 Ratings	00 Ratings
Artificial intelligence	2.011 Ratings	00 Ratings
Mobile support	3.022 Ratings	00 Ratings
Integration	8.022 Ratings	00 Ratings

Comparison of File Sharing & Management features of Box and Dropbox
Feature	Box - Ratings	Dropbox 7.8 887 Ratings
Versioning	00 Ratings	7.5714 Ratings
Video files	00 Ratings	7.8697 Ratings
Audio files	00 Ratings	7.9623 Ratings
Document collaboration	00 Ratings	7.7780 Ratings
Access control	00 Ratings	7.8828 Ratings
File search	00 Ratings	7.6855 Ratings
Device sync	00 Ratings	8.1814 Ratings

Comparison of Cloud Storage Security & Administration features of Box and Dropbox
Feature	Box - Ratings	Dropbox 8.0 848 Ratings
User and role management	00 Ratings	7.9778 Ratings
File organization	00 Ratings	8.1837 Ratings
Device management	00 Ratings	7.9730 Ratings

Comparison of Cloud Storage Platform features of Box and Dropbox
Feature	Box - Ratings	Dropbox 8.0 836 Ratings
Performance	00 Ratings	7.4829 Ratings
Reliability	00 Ratings	8.3834 Ratings
Storage Reports	00 Ratings	8.2636 Ratings

User Ratings
	Box	Dropbox
Likelihood to Recommend	6.7 (153 ratings)	8.0 (911 ratings)
Likelihood to Renew	8.0 (12 ratings)	6.7 (31 ratings)
Usability	6.7 (20 ratings)	7.5 (65 ratings)
Availability	10.0 (5 ratings)	6.7 (3 ratings)
Performance	9.1 (12 ratings)	6.0 (8 ratings)
Support Rating	8.5 (29 ratings)	7.4 (34 ratings)
In-Person Training	10.0 (1 ratings)	- (0 ratings)
Online Training	10.0 (3 ratings)	8.2 (2 ratings)
Implementation Rating	10.0 (6 ratings)	7.5 (4 ratings)
Configurability	10.0 (1 ratings)	6.4 (1 ratings)
Ease of integration	10.0 (1 ratings)	- (0 ratings)
Product Scalability	10.0 (1 ratings)	6.6 (4 ratings)
Vendor post-sale	10.0 (1 ratings)	- (0 ratings)
Vendor pre-sale	10.0 (1 ratings)	- (0 ratings)