Droplr vs. UserTesting

Droplr is most appropriate when taking quick screenshots and sharing them internally. It's outrageously easy to take a Droplr link, paste it in Slack, and have the screenshot unfurl.

Droplr is least suited to sharing assets between you and a client. If you're sharing a screenshot, you have to paste the link, then copy the image that's featured within the link to share the asset. You can't guarantee that a client would actually click on a deliverable link, so it takes up time and storage space.

Incentivized

When working with general market customers. For example, a person between the ages of 30 and 60 who has a checking account and a mortgage with their primary bank, as long as they don't get too specific about a particular bank.

Incentivized

• Making screenshots and recordings couldn't be simpler. I use these features constantly and it helps me to improve the user experience prior to user testing and delivery. The users can actually see how these functions will work and can replay/review them easily.
• The process of sharing files is simple and the desktop app, as well as browser extensions, make it a real pleasure to use.
• The tagging and categorization of boards, as well as the ability to share these collections with others, is invaluable. This allows me to easily share, for example, a large number of concepts at once so I do not have to send multiple links to customers and collaborators.

Incentivized

• Product Manager who follows up on your UserTesting usage and gives advice/support when you need it.
• UserTesting University is a great platform to learn how to use UT and general information about research.
• UserTesting can find participants quickly, so you won't need to wait long before you can start the analysis.

Incentivized

• The windows app is not very reliable, it has some bugs still that are being worked out.
• The screen selection for video would be better if you didn't have to share the entire screen or window. It would be nice if you could record only a selected area like with a screenshot.
• When taking a screenshot with the chrome extension it would be nice if it were more clear what area your mouse was in right after clicking. For instance, highlight the cross-hair and dim the rest of the screen. The screen would lighten only in the area you select.

Incentivized

• A centralized platform to recommend products and use cases would be handy so that users can suggest what they could use more of.
• Integration with newer payment methods and gift card services could expand the user base.
• Some products are business-critical and thus require sophisticated testing. This service could be added.

Incentivized

It solves a lot of everyday problems in our creative department and enhanced our workflow.

Incentivized

I'm actually trying to get a license for my current job at my current company (recently moved to a new company). I gave it this rating because I am about to go to our executive to ask that we purchase it! I know that there will be value because we are forecasting a high volume of research next year

Incentivized

Because I find it especially easy to work with, compared to alternatives.

Incentivized

It can be difficult to organize our tests and go back and find information. I think the AI tools are helping and will help with this, but for now it is time consuming to sort through all of the tests and information and then synthesize it and share it with others. It just takes a lot of time.

Incentivized

Never encountered any problems

Incentivized

Perfectly fine. Never had any problems.

Incentivized

I've only had to reach out to Droplr support a couple of times and they've been quick to getting back to me.

Incentivized

I've used the "power hour," as I think it's called. This really helped me gain a greater understanding of my specific needs and wants from the platform. This excellent service points to the excellent relationship UserTesting provides its clients. I would recommend this service to any of my colleagues.

Incentivized

From a technical perspective, the implementation was extremely smooth. Most of the change management / implementation hurdles were clearing use of the tool through our various security, legal, and information privacy teams. Once these concerns were addressed (UserTesting.com was very helpful in providing all the needed documentation), the implementation process was very simple and we were able to get going right away.

Incentivized

There are pros and cons to each and every one of them. To be honest, I use them all for different scenarios. Snagit is a desktop app and is a bit more heavy-duty. I don't necessarily need that all the time. CloudApp is the most comparable - it is also good in its own way

Incentivized

UserTesting is probably the most polished with the largest tester pool, fastest turnaround, and great tools for both moderated and unmoderated tests. Userlytics is a solid alternative, especially for the budget-conscious. It supports usability testing on lots of devices, and you can do both moderated and unmoderated sessions. The UI isn’t as seamless as UserTesting’s, but it gets the job done and it's pretty flexible in terms of study setup and participant targeting.
Trymata is the most basic, but it’s relatively straightforward and affordable. You still get session recordings and written responses, but lacks dashboard polish or advanced features. It’s great for smaller teams or one-off tests.

Incentivized

The package we have limits the number of people who can set up tests. This prevents us from scaling the use of the platform.

Incentivized

• I use Droplr every day and it's been a huge boost for productivity since I never need to think about how a screenshot will be shared. It's just built in and so easy.
• I really wish Droplr had an Android app.

Incentivized

• We can build tests and gather the insights from those tests to validate our products at a breakneck pace.
• By quickly validating our assumptions, we can adjust or refine our designs to ensure the final results are more user-focused.
• Recently, by testing and comparing two different flows for a form, we were able to create the right solution that gave us better leads compared to the former form. This results in better leads, better data about the user, and better support at the end for this user.

Incentivized