TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about UserTesting

Please fill out the form below to get in touch.

UserTesting

Connect with UserTesting

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with UserTesting so that UserTesting and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    dscout

    Score8.6 out of 10
    N/Adscout headquartered in Chicago offers a mobile video research tool, available to marketers coducting research with intended product users in the moment, or conducted via video interview with users.N/A

    UserTesting

    Score8 out of 10
    N/AUserTesting helps UX researchers, designers, product teams, and marketers gather actionable insights through research, testing, and feedback. With a network of real people ready to share their perspectives, UserTesting enables organizations to make customer-first decisions at scale.N/A
    Pricing
    dscoutUserTesting
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    dscoutUserTesting
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    dscoutUserTesting
    Considered Both Products
    dscout
    No answer on this topic
    UserTesting
    Chose UserTesting
    UserTesting is very much a usability testing tool. dscout has much more robust functionality and feels like a more complete user research tool, and I prefer the quality of the panel. However, the UserTesting panel is much larger, and works well when you have lower barriers to …
    Incentivized
    Chose UserTesting
    I've used dscout, and although I prefer UserTesting.com, I will say that dscout really excels at the diary study format. It would be great if UserTesting had a tool/tools that facilitated diary studies better.
    Incentivized
    Chose UserTesting
    I would say the merger of UserZoom definitely has helped Usertesting to be then number 1 tool in the market. dscout works great for diary studies but other than that has some limitations and is not as robust as usertesting.com
    Incentivized
    Chose UserTesting
    Platform simplicity first, good pricing packages, good testing type coverage for multi-purpose use, good audience/panel. dscout is still very specialized in diary studies and does not offer a good platform for usability testing and high-level visual concept evaluation. Usabilla
    Incentivized
    Chose UserTesting
    UserTesting has the best unmoderated interview set up and it's easy for participants to use as well.
    Incentivized
    Chose UserTesting
    In terms of overall cost and value, UserTesting stacks up well. While the platform's overall usability could be improved, and it lacks certain features that other platforms offer, we could not find a better platform for quick, reliable insights in a recent comparison.
    Incentivized
    Chose UserTesting
    I have considered trying UserZoom but have stuck w/ UserTesting (despite my usability gripes) because I'm familiar with the platform.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    dscoutUserTesting
    Likelihood to Recommend
    -
    (0 ratings)
    8.1
    (179 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.3
    (8 ratings)
    Usability
    -
    (0 ratings)
    8.1
    (157 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.3
    (157 ratings)
    Implementation Rating
    -
    (0 ratings)
    4.6
    (4 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)