Quantum DXi Series vs. ZoomInfo Operations

As a backend disk solution for NetBackup it works perfectly, and is easy to install and get up and running.

Incentivized

The contact enrichment feature adds missing contact info, like emails or phone numbers. It also allows us to confirm that the address information on our CRM matches what Zoom says. I wish more emails were available within the service, but what you can glean from Zoom makes marketing to the correct personas much easier.

Incentivized

• Backup and replication for VMs are going well with our Quantum DXi solution.
• Deduplication level is great, the GUI informative and well placed.
• Differential backup replicated properly and fast to DR site.

Incentivized

• EverString allows us to build account lists based off in-depth firmographic or technographic data. It's far more accurate than trying to build these lists any other way.
• EverString is fast. Where it might've previously taken us weeks to build lists of this quality, we now can build them in a matter of minutes (and have them ready to be published in a couple of hours).

Incentivized

• We had some expansion issues with the DXi 8500s and needed to implement a secondary DXi6902 system to allow for the expansion required.

Incentivized

• Contacts underneath Companies can be outdated by 4+ years (left employer years prior).
• Customer support is not as engaged as a smaller software company might be. Delays in solving issues.
• Limits in sharing lists, queries, and tags between users under the same account.

Incentivized

Would love to keep everstring as part of our tech stack in the future. if we ever have to move from everstring it will be due to budget not the solution itself.

Incentivized

Usability is among the highest I have ever worked within an application of this magnitude. It was a significant recession for us and our sales team along with some of our onboarding folks have been able to use the tool as well. Other are able to benefit as well that are outside of the sales team but I do get as much of their feedback as I do from the sales team.

Incentivized

No problems

Incentivized

Had very good experience when using it

Incentivized

The actual support personnel and the support provided is very good, and they are typically very responsive to any request that come in. We have never had a bad support experience. All support has been based in America and have always been able to resolve any issues or problems that have come up. the automated call home feature works well.

Incentivized

Quick response and quick resolution.

Incentivized

It was helpful

Incentivized

Have a plan on how you're going to evaluate. We had a two-month trial period, but a six-month average lead cycle time, making it impossible to evaluate on a purely new-business ROI basis within the trial. We applied the model to our prior data, which demonstrated how much time and effort was devoted to accounts that weren't going to close

Incentivized

Cost effective and performance were the main reasons why we took Quantum DXi. Software and cloud solution may be better for us right now. We are going to find some new ways to do backup and DR properly.

Incentivized

I haven't tried stacking it against any competition as I feel no need to. ZoomInfo blows me away like it first did in 2018, and I don't want something different. I hear Clay is good, but I just haven't felt the need to try it out or replace ZoomInfo at all.

Incentivized

Hasn’t experienced any issues to doubt reliability

Incentivized

• Storage Target for data that can be Deduped
• Using accent to do inline dedupe is great
• Works well with netbackup accelerator and netbackup

Incentivized

• The rate we close prospects run through Zoom products is up 10% on average
• The time to close a prospect has been reduced by one calendar week (about 5%)
• The time spent reviewing prospects has shrunk from 1-2 hours a week to 5-10 minutes which is HUGE.