Dynatrace vs. IBM Turbonomic

Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.

Incentivized

Measure the usage of resources across different platforms, from Kubernetes to VMs on-premises or in the cloud, to obtain current capacity metrics and plan for future scenarios. Reduce IT infrastructure costs by taking automated actions based on resource underutilization, such as shutting down VMs or changing resource definitions.

Incentivized

• We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
• Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
• Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.

Incentivized

• Presentation is nice. Its easy to understand what your looking at and the data that is being presented to you.
• Properly identify resource utilization and recommendations for action on how VMs can be improved and resources can be better utilized.
• It was also able to tell us the same information and analysis for cloud resources. I was not expecting that.

Incentivized

• Dynatrace does not monitor easily on AIX OS.
• Dynatrace does not monitor easily on a C-based application.
• The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.

Incentivized

• It would be nice if the UI included a break-down of features that are both licensed as well as un-licensed. That way, you could not only see what you have, but what you don't.
• The right-sizing recommendations are great, but very little info is given about why the recommendation is being made. More info would not only increase understanding, but would also help drive decision-making.

Incentivized

We have got tremendous support and response from the dynatrace support team as well as the larger community. We still have issues like the lack of role based administration, but we are told that it may be coming in a future release. The team is very supportive and has assisted us in several tough situations.

Incentivized

I have not found a better tool for capacity planning my VM environment than Turbonomic. If that is the use case, I would highly recommend. Similarly, if you are looking for automation and VM rightsizing automation I would also highly recommend. For troubleshooting scenarios where deep levels of infrastructure metrics are required, there are better tools available.

Incentivized

Dynatrace is great to use once you understand how to use it correctly and get used to the layout of it. While I do not actively use it every day, whenever I do use it, I do have to get refamiliarized with it. However, once you have your dashboards setup correctly with the data that you want to see when you first login to Dynatrace, it's amazing.

Incentivized

Excellent approach to larger VM organizational management. They have an very clean integrated dashboard that allows us to see everything in our environment and what that is doing in real-time. It works on multiple hyper-visors really well and integrates capacity planning on my local site as well as my cloud locations.

Incentivized

Our environment, it never goes down therefore is always available.

Incentivized

VMTurbo has not caused any outages by not doing what we expect it to do.

Incentivized

We have not seen where it does slow down an application.

Incentivized

It allocates resources among applications by showing more on the cost breakdown by cloud service, with metrics on cloud provider information like Azure Management, Identity, Networking, Storage with costs per day, and total services costs. This then could facilitate and show the corresponding actions thereafter upon scaling.

Incentivized

I wish I could have given the ten points but based on my experience in past I am reducing by two points as the penalty. But I am sure that it will have improved in the past few months. They need some improvement on ticket handling. Overall I appreciate some of the support folks who responded quickly and also were ready to jump on the Webex and get the problem understood to fix it.

Incentivized

Just this week we had an issue where security permissions we had done wrong were causing problems in VMTurbo Operations Manager. Despite this being our fault the service request was handled very quickly. In addition we are routinely contacted proactively to see if there is anything we need or they could do for us.

Incentivized

We did both online and in house training - they used our system so it made more sense.

Incentivized

Alex (from VMTurbo) has worked with the product for years and helped develop the product. He was very knowledgeable and was able to provide our support team with details knowledge on how to get our deployment configured correctly as well as help with another VMTurbo POC within another customers environment.

Incentivized

The training was done on our time and with our system.

Incentivized

After buying VMTurbo Operations Manager, I was invited to an online user training event. I felt this training was effective and dug just deep enough to be informative yet still keep my attention. Additionally, the webinar was free.

Incentivized

Using Dynatrace support services to assist (and lead) the implementation was extremely important.

Incentivized

VMTurbo was easy to setup and implement. Probably helped by the remote telephone support we received. It was a simple process and and fairly painless. More complex configuration was achieved via a webex session and the support was greatly appreciated

Incentivized

Like I mentioned earlier, Dynatrace is a great tool but comes with a heavy price tag. On the other hand, Foglight offers a slightly lower level of expertise in application monitoring but fulfils almost all the requirements you would commonly have. The only major feature lacking in Foglight is the predictive monitoring feature. If you are an SME struggling with budgets, then predictive monitoring is something you can certainly live without.

Incentivized

As the organization had experience of years in using IBM products, we had the confidence that they will provide us with great support. And we needed a reliable solution as a financial institute to ensure continuous operations. Even though the price was very high, we made the correct decision to go ahead with IBM Turbonomic as the feedback from existing users in the region was very positive. We needed a solution which was capable of handling our automation requirements. All these were green in IBM Turbonomic.

Incentivized

Dynatrace can be used to monitor may software tools

Incentivized

It’s very scalable.

Incentivized

• Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
• Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
• The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.

• Application performance has been a big one. With Turbonomic keeping everything running at top performance, it can make changes when extra resources are need, quicker than somebody being notified and then making the necessary changes.
• Turbonomic has been a great cost savings for us on multiple occasions. We use it every time we are improving servers.
• With the planning feature we get the best performance form new hardware purchases

Incentivized