eAssistance Pro (discontinued) vs. Gorgias
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 eAssistance Pro (discontinued) | Score8.2 out of 10 | N/A | eAssistance Pro was a Live Chat Software for websites that provides unlimited live chat support to online customers. It allows organizations to get connected with their visitors, resolve their queries and offer them instant support. The product has been discontinued. | $7 per month |
 Gorgias | Score8.5 out of 10 | N/A | Gorgias is a Conversational AI platform for ecommerce used to drive sales and resolves support inquiries. Built for Shopify but featuring integrations for WooCommerce, BigCommerce, Magento, and PrestaShop. | $60 per month Up to 350 mothly tickets |
| eAssistance Pro (discontinued) | Gorgias | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Discount available for annual billing. Additional cost for automated ticket handling. | ||||||||||||||
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| eAssistance Pro (discontinued) | Gorgias | ||||||||||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| eAssistance Pro (discontinued) | Gorgias | |
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| Likelihood to Recommend | 8.2 | 9.0 |
| Likelihood to Renew | 9.1 | - |
| Usability | - | 10.0 |