TrustRadius: an HG Insights company

eAssistance Pro (discontinued) vs. Zendesk Chat

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eAssistance Pro (discontinued)

    Score8.2 out of 10
    N/AeAssistance Pro was a Live Chat Software for websites that provides unlimited live chat support to online customers. It allows organizations to get connected with their visitors, resolve their queries and offer them instant support. The product has been discontinued.

    $7

    per month

    Zendesk Chat

    Score8.5 out of 10
    N/AZendesk Chat (formerly Zopim) is a live chat tool developed by the Singaporean company also called Zopim, acquired by Zendesk in April 2014.

    $11.20

    per month

    Pricing
    eAssistance Pro (discontinued)Zendesk Chat
    Editions & Modules
    No answers on this topic
    Lite
    $0
    per user
    Basic
    $14
    per user
    Advanced
    $25
    per user
    Premium
    $55
    per user
    Offerings
    Pricing Offerings
    eAssistance Pro (discontinued)Zendesk Chat
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—The pricing above is price per user per month. You will get a discount when you opt for annual payment.
    More Pricing Information
    User Ratings
    eAssistance Pro (discontinued)Zendesk Chat
    Likelihood to Recommend
    8.2
    (1 ratings)
    9.0
    (18 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.4
    (3 ratings)