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EasyVista Service Manager vs. JitBit Help Desk

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EasyVista Service Manager

    Score8 out of 10
    N/AEasyVista Service Manager is the New York company's ITIL / ITSM service solution.N/A

    JitBit Help Desk

    Score8.1 out of 10
    Small Businesses (1-50 employees)
    JitBit Help Desk from JitBit Software is a cloud-based or installed help desk solution with a ticketing system, knowledge base, and related features.

    $2,199

    one-time fee

    Pricing
    EasyVista Service ManagerJitBit Help Desk
    Editions & Modules
    No answers on this topic
    Small
    $2,199
    one-time fee
    Company
    $3,799
    one-time fee
    Enterprise
    $6,499
    one-time fee
    Offerings
    Pricing Offerings
    EasyVista Service ManagerJitBit Help Desk
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    EasyVista Service ManagerJitBit Help Desk
    Incident and problem management
    Comparison of Incident and problem management features of EasyVista Service Manager and JitBit Help Desk
    Feature
    EasyVista Service Manager
    8.9
    1 Ratings
    JitBit Help Desk
    9.6
    4 Ratings
    Organize and prioritize service tickets10.01 Ratings10.03 Ratings
    Expert directory8.01 Ratings00 Ratings
    Service restoration9.01 Ratings00 Ratings
    Self-service tools9.01 Ratings00 Ratings
    Subscription-based notifications10.01 Ratings10.02 Ratings
    ITSM collaboration and documentation7.01 Ratings10.01 Ratings
    ITSM reports and dashboards9.01 Ratings00 Ratings
    Ticket creation and submission00 Ratings9.04 Ratings
    Ticket response00 Ratings9.04 Ratings
    Change management
    Comparison of Change management features of EasyVista Service Manager and JitBit Help Desk
    Feature
    EasyVista Service Manager
    10.0
    1 Ratings
    JitBit Help Desk
    -
    Ratings
    Change requests repository10.01 Ratings00 Ratings
    Service-level management10.01 Ratings00 Ratings
    Self Help Community
    Comparison of Self Help Community features of EasyVista Service Manager and JitBit Help Desk
    Feature
    EasyVista Service Manager
    -
    Ratings
    JitBit Help Desk
    8.0
    4 Ratings
    External knowledge base00 Ratings8.02 Ratings
    Internal knowledge base00 Ratings8.04 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of EasyVista Service Manager and JitBit Help Desk
    Feature
    EasyVista Service Manager
    -
    Ratings
    JitBit Help Desk
    8.0
    3 Ratings
    Customer portal00 Ratings8.03 Ratings
    Email support00 Ratings9.03 Ratings
    Help Desk CRM integration00 Ratings7.02 Ratings
    User Ratings
    EasyVista Service ManagerJitBit Help Desk
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.0
    (4 ratings)