EbixEnterprise vs. Vertafore Agency Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
EbixEnterprise
Score 9.0 out of 10
N/A
Ebix, headquartered in Johns Creek, offers EbixEnterprise, an insurance suite supplying integratable modules supplying CRM (powered by Ebix's SmartOffice solution), insurance exchange, policy administration, and other features. EbixEnterprise can be configured to meet the needs of hospital systems, insurance agencies, and benefits administrators in enterprises.N/A
Vertafore Agency Platform
Score 8.1 out of 10
N/A
Vertafore Agency Platform is the vendor's comprehensive suite of applications for managing policies, customers, payments and claims, and integrates with other popular applications (e.g. DocuSign) to provide a comprehensive solution for agencies.N/A
Pricing
EbixEnterpriseVertafore Agency Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
EbixEnterpriseVertafore Agency Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
EbixEnterpriseVertafore Agency Platform
User Ratings
EbixEnterpriseVertafore Agency Platform
Likelihood to Recommend
9.0
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
EbixEnterpriseVertafore Agency Platform
Likelihood to Recommend
quoting multiple carriers with real-time pricing updates is crucial in our business and it is the only platform we are aware of that is succesful in this area. Application submission directly from a quote is very convenient. We rely heavily on the quoting platforms within EbixEnterprise for our business and without it would have to login to each carrier individually causing major delays.
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I am in IT, and on my end their support is pretty good. Tickets are answered within a few hours on average, sometimes quicker. Anytime we have major upgrades they are on standby to assist if need be. Their teams are also available with larger projects from planning to implementing.
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Pros
  • Accurate quoting using Carrier software for advances sales
  • Allows electronic application submission
  • Ability to compare side by side many options
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  • Documentation of products/features
  • Support response time
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Cons
  • Winflex web times out too quickly and requires a new login and new data entry
  • calculations can sometimes take too long causing winflex to shut down
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  • notes function does not automatically show user entering note
  • need ability to search activities (I think this is coming soon)
  • too many premium fields in policy data
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Support Rating
No answers on this topic
Its very good. They have teams for each software product they offer. They have specific teams available for specific tasks such as data migrations, upgrades, etc. The employees they hire for their support teams are always knowledgeable about their products and are good to work with. They also speak clear english which is a plus when details matter and an incorrect or misunderstood word/phrase could cause issues.
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Alternatives Considered
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We selected Vertafore Agency Platform after considering it's ability to provide detailed reports on everything from line of business to company comparison. We also visited another agency that was using Vertafore Agency Platform and received positive reviews from them.
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Return on Investment
  • We have agents all over the country that come to us for carrier selection/quoting
  • We are a preferred Premium Finance Brokerage and are able to be such due to the ease and speed at which we are able to look at the entire market simultaneously.
  • we would not be as successful without the tools from EbixEnterprise
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  • ROI is positive
  • The price for the product keeps increasing
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ScreenShots